Hospitality’s original AI agent.
Akia is the AI agent built for hospitality. She reads what each guest needs and handles it herself, at any hour.
You’re pacing six points ahead of last year. Here’s how the month fills in:
August pacing
On the books vs. last year
Occupancy
64%
RevPAR
$136
Day by day
Yes, 214 was cleaned at 11:40 and it’s ready now. I can let Margaret know she can come up early.
Hi Margaret! Good news, your room is ready early. Come on up whenever you like.
What Akia does.
It’s one agent underneath, showing up for your guests and your team wherever they need her.
Guest Messaging
She answers the second a guest writes, on every channel they already use.
AI Voice
She picks up the phone and books the stay right on the call, sounding just like your front desk.
Ask Akia
Your team asks her anything about the property, and she answers or takes the action herself.
What properties see with Akia.
Real numbers from the hotels and vacation rentals running her today.
A missed call is a missed booking.
When no one picks up, the guest just books somewhere else. Akia answers, sounds like your front desk, and books the stay right on the call.
Evelyn Harrington
Incoming call · Akia answering
Evelyn Harrington
Confirmation SEG-7K3P9
Property
Hotel Segundo
Room
Deluxe King · 214
Check-in
Aug 2
Check-out
Aug 5
Status
Teaching Akia to work like your team is easy.
Drop in the docs you already have, your house manual, your policy sheet, a welcome PDF. Akia reads every file and learns your property, so she answers exactly the way your team would.
What the teams who hired her say.
Read some stories from thousands of happy Akia customers.
AI Agents keep guest messaging consistent across its international team.
Different people, different countries, thousands of messages — all sounding the same. Akia's AI Agent drafts every reply for Habitue Homes, pulling guest data from Streamline so each one's accurate and it allows the team to get time back for other admin work.
How an EOS Hospitality property manages communication for their hotel and the spa bookings.
The Bellmoor Inn & Spa automates 86% of their guest communication with Akia’s guest journey, 2-way communication, and registration for arrivals.
Pre-arrival, automated: less time responding, more revenue per stay.
The Guesthouse Hotel built a pre-arrival journey that handles communication and upsells before check-in, leveraging AI Agents to understand each guest and respond in seconds.
Faria Resorts drove $89K in post-stay revenue in one month.
With automated list syncing from Streamline, a drag-and-drop email builder, and direct booking attribution, Faria Resorts could quickly build, launch, and measure campaigns end-to-end.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
WERFY doubled revenue in their slowest months
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
Winter Park saved 25% of their workday with by automating their guest communication
Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.
A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Put hospitality's AI agent to work.
Watch Akia take a real guest message or phone call and handle the whole thing herself, live on your own property.
