Akia
HotelTechReport4.9 stars 2k+ customers

Check-in, finished before arrival.

Akia sends a Mini App ahead of the stay. The guest confirms their details and verifies their ID from their phone.

9:41
HotelSegundo

Thank you for staying with us.

A few quick details before you arrive, and you can skip the front desk.

Government ID

Driver’s license · United States

Selfie check

Matched to your ID

Submit
mi.ni.app
The Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed RockThe Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed Rock

Results within a week.

Check-in self-onboards in under a day, and guests finish before they reach the door.

0%

Check-in completion rate

0 min

Average time to finish

0%

Increase in upsell revenue

The face matches the name on the booking.

The guest photographs their ID and takes a selfie, and Akia matches them right inside the check-in. Mismatches flag for review.

ID Verification
9:41
HotelSegundo

Verify your ID

One photo of your ID and a quick selfie. Akia matches them in seconds.

Government ID

Driver’s license · United States

Selfie check

Matched to your ID

Submit
mi.ni.app

Theodore Blackwell

Confirmation SEG-4M8X2

Verified

Name match

Matches the name on the reservation

Face match

Selfie matches the government ID

Payment verified

Card on file, screened for fraud

Upsells

Sell the upgrade while they check in.

Guests are already on their phone finishing check-in, the perfect moment to offer an early arrival or a little something waiting in the room. They add it with a tap and pay on the spot, so the extra revenue lands before they walk in.

9:41

Add to your stay

A few ways to make your arrival better

Early check-in

Settle in from 1:00 PM

$30

Fresh fruit basket

Seasonal fruit, waiting in your room

$12

Late checkout

Stay until 2:00 PM

$25

Your cart

Early check-in

Qty 1

$30

Fresh fruit basket

Qty 1

$12
Subtotal$42.00
Taxes & fees$4.20
Total$46.20
Pay
mi.ni.app
Door Access

Once verified, Akia sends the door code.

No front desk needed. The moment a guest's ID clears, Akia texts them a door code for the stay, with the arrival guide right behind it.

Thank you for your registration. Your door code is 4839, review your arrival guide here.
9:41
HotelSegundo

Getting in

Your door code, the wifi, and everything you need for the stay.

Door code4839
WifiSegundo Guest
Wifi passwordseaside2026
Checkout11:00 AM
Unlock Door
mi.ni.app

Everything you collect flows back to your PMS.

Akia connects to dozens of property management systems, so the details a guest fills in at check-in land in the system your whole operation already runs on.

Oracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouchOracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouch

PMS Writeback

Check-in is your one clean shot at the real email.

OTA bookings arrive with masked relay addresses. Akia captures the guest's real email, phone, and arrival time during check-in, then pushes them straight back to your PMS, so the folio and every future stay run on the real thing.

See all integrations
ME

Margaret Ellison

Confirmation SEG-4M8X2

Synced

Email

margaret.ellison@gmail.com

Phone

+1 (415) 555-0134

Arrival

Fri, 3:40 PM

Departure

Mon, 11:00 AM

Check guests in before they arrive.

See how Akia collects the details, signs the terms, verifies the ID, and puts a card on file — all before the door opens.