CRM for hotels and vacation rentals.
Akia keeps one profile for every guest, then works the relationship for you. She runs your campaigns and gathers the feedback that keeps guests coming back.
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Hotel Segundo · 1 Ocean Drive · Unsubscribe
Margaret Ellison
Confirmation SEG-4M8X2
Property
Hotel Segundo
Room
Deluxe King · 214
Check-in
Jul 12
Check-out
Jul 15
Proof from properties running Akia.
Real numbers from hotels and vacation rentals that let one agent run the guest relationship.
Build an audience in seconds.
Say you want everyone who checked out of a suite last month. Filter by the PMS fields you already have, room type, rate plan, checkout date, and Akia builds the audience. That's the kind of targeting that used to need a data team.
Hear back from every guest.
Akia asks for feedback after each stay and rolls it into one NPS score you can actually chase. You see the promoter, passive, and detractor split, and which stays moved the number.
Net Promoter Score
Last 30 days412 responses this period
Akia reads every review, everywhere.
Google, Tripadvisor, Booking, Expedia. Every new review lands in one feed, tied to the guest and the stay, and Akia flags the ones that need a reply so nothing slips past your team.
Works with the PMS you already run.
Akia connects to dozens of property management systems and syncs your guest data automatically, so every audience stays current without you lifting a finger.
One guest record, synced from your PMS.
Every reservation, room type, and checkout date flows in automatically, so the profile Akia works from is always current, and every campaign ties back to the booking it earned.
See all integrationsMargaret Ellison
Confirmation SEG-4M8X2
Property
Hotel Segundo
Room
Deluxe King · 214
Check-in
Jul 12
Check-out
Jul 15
Put your guest data to work.
See how one agent runs the whole relationship, from the first campaign to the five-star review, on your own property.
