Akia
HotelTechReport4.9 stars 2k+ customers

Guidebooks that keep themselves current.

Akia pulls door codes and check-in times straight from your PMS, so every unit gets its own guidebook that never goes stale.

9:41
embark.

Getting in

Your door code, the wifi, and everything about the cabin. Akia keeps it current, so nothing here is last year’s.

Door code4417#
WifiCedarwood
Wifi passwordmeadow1955
Checkout11:00 AM
mi.ni.app
The Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed RockThe Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed Rock

By hand

Guidebooks go stale fast.

Maintaining paper binders.

Staff spend hours printing, updating, and replacing physical binders that guests rarely read.

Outdated guidebooks create questions.

Wrong door codes, old WiFi passwords, and stale recommendations generate calls and texts to the front desk.

You don't know when information should be updated.

Without a system tied to your PMS, there’s no trigger to refresh details when a code or policy changes.

By Akia

Guidebooks that stay current automatically.

Always accurate, always personalized.

Akia pulls live from your PMS, so every guest gets the right door code and current details. No manual updates.

Works with the PMS you already run.

Akia connects to dozens of property management systems and pulls door codes and check-in times into every guidebook automatically.

Oracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouchOracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouch

PMS sync

Your guidebook fills itself.

Akia reads each reservation and writes the guest details and door code straight into the guidebook. Every unit, every stay.

See all integrations
9:41
embark.

Your stay

Thank you for booking Embark. Here’s everything you’ll need for a great stay.

GuestEleanor Fairfax
Check-inJul 12, 3:00 PM
Check-outJul 15, 11:00 AM
Door code4829
mi.ni.app

Eleanor Fairfax

Confirmation EMB-4M8X2

Reserved

Property

Cedarwood Cabin

Room

Deluxe King · 214

Check-in

Jul 12

Check-out

Jul 15

Akia reads the guidebook to answer.

Ask her where to park or how the hot tub works. Akia checks the guidebook and drafts the real answer. Build it once, and she uses it for every guest, on every channel.

9:41
BackBeatrice Langford
There’s a reserved spot in the driveway, pull all the way in. Street parking on Coronado Ave is free after 6 PM.
Deny
Allow
Aa

A warm welcome, the day before they arrive.

Set it once and Akia texts every guest the day before. She welcomes them and drops the guidebook right in the message.

Pre-arrival
Pre-arrival welcome

Send

1 day beforeCheck-in

Channels

Message

Hi First Name! Welcome to San Diego. Everything you need for your stay is right here: Guidebook
Save

Build your first guidebook.

See how Akia's dynamic guidebooks keep guests informed without manual work.