akia

Plans & Pricing

Pick the tier that works for you, then add the modules you want.

Basic

Just the essentials for starting with agents.

  • Unified InboxSMS, Email, Web Chat, OTA, WhatsApp, Social
  • Mini AppsDigital Check-In, Arrival Guides, Tipping, Menus, etc
  • Scheduled Messaging
  • Upsells

Limits

Journeys1
Touchpoints6
UsersUnlimited

Pro

Popular

More control over routing, screening, and messaging.

Everything in Basic, plus:

  • ID Verification
  • Advanced Routing
  • Conditional Messaging

Limits

Journeys3
Touchpoints9
UsersUnlimited

Max

Akia answers the phone, and your team gets dedicated support.

Everything in Pro, plus:

  • AI VoiceCall Transfers, Call Summaries
  • Dedicated Support

Limits

Journeys9
Touchpoints15
UsersUnlimited

Modules

Add any of these to any plan. Talk to sales for pricing.

Marketing

Campaigns that bring guests back.

  • Email Marketing
  • SMS Marketing
  • PMS-based Segments

Reputation

Reviews answered without the chasing.

  • NPS Surveys
  • Review Responder (AI)
  • Competitive Analysis

Device Hub

Door codes that issue themselves and expire at checkout.

  • Keyless Entry
  • Door Codes
  • Lock Integrations