4.9 stars 2k+ customersAkia files the tasks your guests ask for.
She sends each one to the right queue and puts a name on it, with the room and the guest already attached. Your team just works the list.
Guests don’t file tickets. Akia does it for them.
A request turns up in a call or a text, and the task is already written and routed by the time your team looks.
Theodore Blackwell
“The bathroom sink won’t stop dripping.”
Fix dripping bathroom faucet
Theodore Blackwell reports the sink is dripping steadily.
Assigned to
Due
Queue
Urgency
She’s on the call
A guest calls about the dripping sink. Akia handles the call, and the maintenance task is filed before she hangs up.
Extra towels to Room 318
Lydia Ashcroft asked for two extra bath towels.
She’s in the thread
A text asks for towels. Akia answers the guest and opens the housekeeping task with the room already on it.
Ask for fourteen tasks. Get fourteen tasks.
Tell Akia what needs doing and who it’s for, in plain words. She works out which rooms qualify and stamps out a task for every one of them.
Keep your ops platform in the loop.
Running Optii, ALICE, or Quore already? Akia captures the request and files it there too, so your team keeps working where they always have.
Watch a request become a finished task.
Akia files it, your queues route it, and your team closes it out.
