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Orange County Convention Center, Orlando, Florida.

See us at HITEC Orlando 2022

By

Pooja Khandelwal

June 7, 2022

Celebrating 50 this year, HITEC is bringing together the hospitality industry brightest minds and innovative technologies from around the globe under one roof.

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Best Digital Marketing Strategies to Acquire New Customers

October 13, 2021

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Pro Tips: How to Prevent Negative Google/TripAdvisor Reviews

October 1, 2021

Find out how your hotel can prevent guests from leaving bad reviews on online review websites, such as TripAdvisor or Google Reviews.

hitec-dallas-2021

Are You Ready for HITEC Dallas 2021?

September 8, 2021

The annual Hospitality Industry Technology Exposition and Conference (HITEC) is coming to Dallas on September 27-30 at the Kay Bailey Hutchinson Center.

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Best Practices to Improve Customer Service in Hotels

Here are some tips that hotel management can adopt to improve customer service at hotels.

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5 Ways the Hotel Industry Can Be More Sustainable

Find out how the hotel industry can make changes to become more sustainable, benefitting both hotels and guests.

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10 Traits Hotel Managers Should Look For in a Hotel Employee Candidate

Learn about these ten essential traits that hotel managers should look for in their new hotel employee hires.

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3 Things Your Guest Data Can Tell You

Learn more about how hotels can use data to improve the guest experience and boost their marketing strategies.

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What Travelers Are Expecting From Hotels Post-Pandemic

Find out what travelers are expecting from hotels in a post-pandemic world and ensure that your hotel is meeting guest expectations.

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Most Effective Ways Hotels Can Generate Revenue During the Pandemic

Find out how hotels can continue to generate revenue through creative means even during difficult times in the COVID-19 pandemic.

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5 Best Practices to Get Past Hotel Guests to Rebook Directly

February 17, 2021

Invite your guests back to stay at your hotel again. Here are some best practices around getting direct hotel rebookings.

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5 Reasons Why Guest Messaging is the Future of Hotel Communications

February 10, 2021

Current hotel communications will soon change. Find out why guest messaging is the future of hotel communications with guests.

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Top 20 Secrets to Success in Hotel Marketing

February 4, 2021

Improve your hotel marketing plan with these 20 hotel-specific marketing tips. Drive more bookings and increase your revenue.

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Building Great Teams: Unicorns and Rockstars

January 19, 2021

Evan Chen, CEO at Akia and former engineering lead at Facebook, writes on his perspective of building great teams.

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Why Your Hotel Needs a Reputation Management Strategy

December 3, 2020

Having a lot of positive online reviews can get your hotel more bookings and more revenue, so it's important to have a reputation management strategy.

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Why Hotels Need to Implement Text Message Marketing

November 16, 2020

Improve your hotel marketing strategy by implementing hotel SMS messaging.

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How to Prevent Credit Card Fraud at Your Hotel

October 21, 2020

Having protocols for preventing credit card fraud can save your hotel a lot of time and money.

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Google Reviews Are Becoming More Important Than TripAdvisor Reviews

October 5, 2020

Since Google Reviews is growing in popularity, it's important for hotels to have a reputation management strategy for Google Reviews.

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7 Ways to Get Guests to Skip the OTAs and Book Directly on Your Hotel Website

September 15, 2020

Increase your property's direct bookings using these hotel marketing tips.

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5 Ways to Motivate Your Employees and Increase Productivity

September 10, 2020

Happier employees make for more motivated and productive employees. Here are some ways to keep employees motivated.

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How to run a lost-and-found system during COVID-19

August 31, 2020

In times of reduced contact, hotels can still run a lost-and-found system with Akia.

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Hotel Cleaning Checklist

August 24, 2020

A list of cleaning procedures during COVID-19 that hotels can use as a reference.

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Reassuring Guests About Your Hotel’s Safety Measures

August 17, 2020

Your hotel may have implemented all necessary safety measures during COVID-19, but it's also important to reassure potential guests about your safety.

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8 Essentials for Being a Great Manager

August 10, 2020

Managing your employees is no easy task, but here are some essentials to becoming a better manager.

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Tips on enforcing mask mandates in your hotel

In an age where masks are crucial for preventing the spread of the COVID-19 virus, here are some ways hotels can enforce mask mandates.

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A New Contactless Normal for Hoteliers

Akia has developed a digital registration card for hotels to facilitate contactless check-ins while COVID-19 is still widespread.

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Akia's Best Practices for COVID-19

Keep your guests and staff safe and comfortable at your hotel during COVID-19 by using contactless communication solutions.

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Improve guest experiences with text-messaging

As messaging continues to change the way people like to communicate, hotels can implement hotel guest messaging to improve guest experiences.

hotel resort pool

COVID-19: A Guide for Hoteliers

With COVID-19 widespread, the hospitality industry has been hit hard. Even though things are still unclear, here are some things hoteliers can do.

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Angry guests or: how I learned to keep calm and love problem solving

February 5, 2020

It's inevitable that you will deal with difficult customers in the hospitality industry. Here are some ways that you can deal with angry guests.

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The Evolution of the Hotel Front Desk: How to Coexist with Technology

January 15, 2020

Akia can help streamline and alleviate the work for hotel front desk staffers, so they can focus their energy on excellent customer service.

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5 Ways To Create Website Experiences to Complement OTAs

January 14, 2020

Learn how you can leverage your hotel website to complement OTAs and get more bookings.

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The World of Messaging

January 13, 2020

In a world where messaging is changing how people communicate, the hospitality industry needs to adopt guest messaging to improve guest experiences.

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Why do hotels need my credit card for a "hold"?

January 9, 2020

Find out what a hotel credit card hold or authorization is and how to easily explain what it is to your guests.

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Is your hotel losing money by not having a strategy for ancillary revenue?

December 17, 2019

Learn how your hotel can use Akia as a strategy to increase additional revenue.

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