Build apps that don't require login or download.
Drive engagement and loyalty with two-way communication with your guests.
Communicate internally with your team.
Allow your prospective customers to chat directly with you on your website.
Build automated workflows to personalize your customer journey.
Customize when and how Akia automatically responds to your customers.
Read about how businesses are finding success with Akia.
Read industry news, product updates, and company announcements.
Akia integrates into the technologies you already use to run your business.
Read more about security at Akia.
This is some text inside of a div block.
Get a demo
The Akia Log
Subscribe to stay current on industry news, product updates, and company announcements.
Hotels get social media savvy
September 27, 2022
HIP is a newsletter highlighting hot topics, significant trends, and business initiatives within the industry.
Stay Informed With Our Newsletter!
Thank you! Your submission has been received!
An error occurred. Please try again.
Peak and off-peak seasons merge
September 13, 2022
Featuring: US Travel Association, VRBO, The Docent's collection, Flexipass, hoteliers, VRMs
Online check-ins are up by 56% from 2021
August 31, 2022
Featuring: Mews Data Dive: 2022 H1 report, Airbnb's anti-part technology, Autohost, Veriff, The White Hart Inn ft. innRoad
Inclusive, Diverse and Accessible
August 16, 2022
Featuring: Inclusive Travel Report by Expedia Group Media Solutions x Wakefield Research, WTTC analysis on job vacancies + impacts, & an Akia story.
Contactless is the king
July 26, 2022
Featuring: the Skift x Oracle Hospitality Report: Hospitality in 2025, #sustainability conversations from #HITEC 2022 Orlando, and an Akia x Escapia story.
See us at HITEC Orlando 2022
June 7, 2022
After a year of virtual conferences and zoom meetings, we are excited to see you in person! Join Akia at the world’s largest hospitality conference.
Best Digital Marketing Strategies to Acquire New Customers
October 13, 2021
Pro Tips: How to Prevent Negative Google/TripAdvisor Reviews
October 1, 2021
Find out how your hotel can prevent guests from leaving bad reviews on online review websites, such as TripAdvisor or Google Reviews.
Are You Ready for HITEC Dallas 2021?
September 8, 2021
The annual Hospitality Industry Technology Exposition and Conference (HITEC) is coming to Dallas on September 27-30 at the Kay Bailey Hutchinson Center.
Best Practices to Improve Customer Service in Hotels
June 16, 2021
Here are some tips that hotel management can adopt to improve customer service at hotels.
5 Ways the Hotel Industry Can Be More Sustainable
May 19, 2021
Find out how the hotel industry can make changes to become more sustainable, benefitting both hotels and guests.
10 Traits Hotel Managers Should Look For in a Hotel Employee Candidate
April 30, 2021
Learn about these ten essential traits that hotel managers should look for in their new hotel employee hires.
3 Things Your Guest Data Can Tell You
April 27, 2021
Learn more about how hotels can use data to improve the guest experience and boost their marketing strategies.
What Travelers Are Expecting From Hotels Post-Pandemic
March 10, 2021
Find out what travelers are expecting from hotels in a post-pandemic world and ensure that your hotel is meeting guest expectations.
Most Effective Ways Hotels Can Generate Revenue During the Pandemic
March 1, 2021
Find out how hotels can continue to generate revenue through creative means even during difficult times in the COVID-19 pandemic.
5 Best Practices to Get Past Hotel Guests to Rebook Directly
February 17, 2021
Invite your guests back to stay at your hotel again. Here are some best practices around getting direct hotel rebookings.
5 Reasons Why Guest Messaging is the Future of Hotel Communications
February 10, 2021
Current hotel communications will soon change. Find out why guest messaging is the future of hotel communications with guests.
Top 20 Secrets to Success in Hotel Marketing
February 4, 2021
Improve your hotel marketing plan with these 20 hotel-specific marketing tips. Drive more bookings and increase your revenue.
Building Great Teams: Unicorns and Rockstars
January 19, 2021
Evan Chen, CEO at Akia and former engineering lead at Facebook, writes on his perspective of building great teams.
Why Your Hotel Needs a Reputation Management Strategy
December 3, 2020
Having a lot of positive online reviews can get your hotel more bookings and more revenue, so it's important to have a reputation management strategy.
Why Hotels Need to Implement Text Message Marketing
November 16, 2020
Improve your hotel marketing strategy by implementing hotel SMS messaging.
How to Prevent Credit Card Fraud at Your Hotel
October 21, 2020
Having protocols for preventing credit card fraud can save your hotel a lot of time and money.
Google Reviews Are Becoming More Important Than TripAdvisor Reviews
October 5, 2020
Since Google Reviews is growing in popularity, it's important for hotels to have a reputation management strategy for Google Reviews.
7 Ways to Get Guests to Skip the OTAs and Book Directly on Your Hotel Website
September 15, 2020
Increase your property's direct bookings using these hotel marketing tips.
5 Ways to Motivate Your Employees and Increase Productivity
September 10, 2020
Happier employees make for more motivated and productive employees. Here are some ways to keep employees motivated.
How to run a lost-and-found system during COVID-19
August 31, 2020
In times of reduced contact, hotels can still run a lost-and-found system with Akia.
Hotel Cleaning Checklist
August 24, 2020
A list of cleaning procedures during COVID-19 that hotels can use as a reference.
Reassuring Guests About Your Hotel’s Safety Measures
August 17, 2020
Your hotel may have implemented all necessary safety measures during COVID-19, but it's also important to reassure potential guests about your safety.
8 Essentials for Being a Great Manager
August 10, 2020
Managing your employees is no easy task, but here are some essentials to becoming a better manager.
Tips on enforcing mask mandates in your hotel
August 3, 2020
In an age where masks are crucial for preventing the spread of the COVID-19 virus, here are some ways hotels can enforce mask mandates.
A New Contactless Normal for Hoteliers
May 21, 2020
Akia has developed a digital registration card for hotels to facilitate contactless check-ins while COVID-19 is still widespread.
Akia's Best Practices for COVID-19
April 22, 2020
Keep your guests and staff safe and comfortable at your hotel during COVID-19 by using contactless communication solutions.
Improve guest experiences with text-messaging
March 20, 2020
As messaging continues to change the way people like to communicate, hotels can implement hotel guest messaging to improve guest experiences.
COVID-19: A Guide for Hoteliers
March 12, 2020
With COVID-19 widespread, the hospitality industry has been hit hard. Even though things are still unclear, here are some things hoteliers can do.
Angry guests or: how I learned to keep calm and love problem solving
February 5, 2020
It's inevitable that you will deal with difficult customers in the hospitality industry. Here are some ways that you can deal with angry guests.
The Evolution of the Hotel Front Desk: How to Coexist with Technology
January 15, 2020
Akia can help streamline and alleviate the work for hotel front desk staffers, so they can focus their energy on excellent customer service.
5 Ways To Create Website Experiences to Complement OTAs
January 14, 2020
Learn how you can leverage your hotel website to complement OTAs and get more bookings.
The World of Messaging
January 13, 2020
In a world where messaging is changing how people communicate, the hospitality industry needs to adopt guest messaging to improve guest experiences.
Why do hotels need my credit card for a "hold"?
January 9, 2020
Find out what a hotel credit card hold or authorization is and how to easily explain what it is to your guests.
Is your hotel losing money by not having a strategy for ancillary revenue?
December 17, 2019
Learn how your hotel can use Akia as a strategy to increase additional revenue.
Create memorable experiences with Akia.
Learn how our customers are achieving more with today's leader in guest engagement.
© The Akia Syndicate 2019