The Akia Log

September 13, 2022

Featuring: US Travel Association, VRBO, The Docent's collection, Flexipass, hoteliers, VRMs

August 31, 2022

Featuring: Mews Data Dive: 2022 H1 report, Airbnb's anti-part technology, Autohost, Veriff, The White Hart Inn ft. innRoad

August 16, 2022

Featuring: Inclusive Travel Report by Expedia Group Media Solutions x Wakefield Research, WTTC analysis on job vacancies + impacts, & an Akia story.

July 26, 2022

Featuring: the Skift x Oracle Hospitality Report: Hospitality in 2025, #sustainability conversations from #HITEC 2022 Orlando, and an Akia x Escapia story.

June 7, 2022

After a year of virtual conferences and zoom meetings, we are excited to see you in person! Join Akia at the world’s largest hospitality conference.

October 13, 2021

October 1, 2021

Find out how your hotel can prevent guests from leaving bad reviews on online review websites, such as TripAdvisor or Google Reviews.

September 8, 2021

The annual Hospitality Industry Technology Exposition and Conference (HITEC) is coming to Dallas on September 27-30 at the Kay Bailey Hutchinson Center.

June 16, 2021

Here are some tips that hotel management can adopt to improve customer service at hotels.

May 19, 2021

Find out how the hotel industry can make changes to become more sustainable, benefitting both hotels and guests.

April 30, 2021

Learn about these ten essential traits that hotel managers should look for in their new hotel employee hires.

April 27, 2021

Learn more about how hotels can use data to improve the guest experience and boost their marketing strategies.

March 10, 2021

Find out what travelers are expecting from hotels in a post-pandemic world and ensure that your hotel is meeting guest expectations.

March 1, 2021

Find out how hotels can continue to generate revenue through creative means even during difficult times in the COVID-19 pandemic.

February 17, 2021

Invite your guests back to stay at your hotel again. Here are some best practices around getting direct hotel rebookings.

February 10, 2021

Current hotel communications will soon change. Find out why guest messaging is the future of hotel communications with guests.

February 4, 2021

Improve your hotel marketing plan with these 20 hotel-specific marketing tips. Drive more bookings and increase your revenue.

January 19, 2021

Evan Chen, CEO at Akia and former engineering lead at Facebook, writes on his perspective of building great teams.

December 3, 2020

Having a lot of positive online reviews can get your hotel more bookings and more revenue, so it's important to have a reputation management strategy.

November 16, 2020

Improve your hotel marketing strategy by implementing hotel SMS messaging.

October 21, 2020

Having protocols for preventing credit card fraud can save your hotel a lot of time and money.

October 5, 2020

Since Google Reviews is growing in popularity, it's important for hotels to have a reputation management strategy for Google Reviews.

September 15, 2020

Increase your property's direct bookings using these hotel marketing tips.

September 10, 2020

Happier employees make for more motivated and productive employees. Here are some ways to keep employees motivated.

August 31, 2020

In times of reduced contact, hotels can still run a lost-and-found system with Akia.

August 24, 2020

A list of cleaning procedures during COVID-19 that hotels can use as a reference.

August 17, 2020

Your hotel may have implemented all necessary safety measures during COVID-19, but it's also important to reassure potential guests about your safety.

August 10, 2020

Managing your employees is no easy task, but here are some essentials to becoming a better manager.

August 3, 2020

In an age where masks are crucial for preventing the spread of the COVID-19 virus, here are some ways hotels can enforce mask mandates.

May 21, 2020

Akia has developed a digital registration card for hotels to facilitate contactless check-ins while COVID-19 is still widespread.

April 22, 2020

Keep your guests and staff safe and comfortable at your hotel during COVID-19 by using contactless communication solutions.

March 20, 2020

As messaging continues to change the way people like to communicate, hotels can implement hotel guest messaging to improve guest experiences.

March 12, 2020

With COVID-19 widespread, the hospitality industry has been hit hard. Even though things are still unclear, here are some things hoteliers can do.

February 5, 2020

It's inevitable that you will deal with difficult customers in the hospitality industry. Here are some ways that you can deal with angry guests.

January 15, 2020

Akia can help streamline and alleviate the work for hotel front desk staffers, so they can focus their energy on excellent customer service.

January 14, 2020

Learn how you can leverage your hotel website to complement OTAs and get more bookings.

January 13, 2020

In a world where messaging is changing how people communicate, the hospitality industry needs to adopt guest messaging to improve guest experiences.

January 9, 2020

Find out what a hotel credit card hold or authorization is and how to easily explain what it is to your guests.

December 17, 2019

Learn how your hotel can use Akia as a strategy to increase additional revenue.