Akia is more than a solution, it’s our operational superhero. From dealing with the nitty-gritty of paperwork, creating and sending agreements to guests and HOA, Akia has truly lightened our load by automating our processes.
The integration between Flexipass and Akia enabled us to provide a fully contactless experience, minimizing the need for extra staff and manual labor.
Akia has built a product that makes it super easy for our team, no matter where they are, to jump in and help guests in a snap. We can quickly resend any info they need, and everything is neatly organized in one place. Plus, it's a breeze to see who's connected and responding to messages. Our team loves it so much that we've made a commitment to get back to guests right away!
"black swan's commitment to delivering exceptional hospitality is mirrored in our need for technology that performs at the highest level — a standard we and our guests expect. In this pursuit, our partnership with Akia has been invaluable. Their focused integration approach aligns seamlessly with our sophisticated tech stack, enhancing our ability to offer a high-touch service experience. Akia's platform, notable for its custom solutions and collaborative spirit, has been a game-changer. It supports our goal of streamlined operations and superior guest communication, as evidenced by our strong ratings. This collaboration underlines the importance of having a system that excels in its speciality, a philosophy that resonates deeply with black swan's approach to hospitality."
Real results. So you too can
sleep well at night.