Akia has built a product that makes it super easy for our team, no matter where they are, to jump in and help guests in a snap. We can quickly resend any info they need, and everything is neatly organized in one place. Plus, it's a breeze to see who's connected and responding to messages. Our team loves it so much that we've made a commitment to get back to guests right away!
"Unlike other systems that claim to do it all, Akia's approach of focused integration has been a game-changer for Black Swan. Their team's openness to collaborate on custom solutions has been impressive. We've found that many systems try to do everything and end up falling short. Akia understands the value of integrations and has helped us streamline our operations while offering a top-notch guest experience. Their platform has allowed us to maintain high communication ratings, even on platforms like Airbnb, and has truly reshaped our approach to hospitality."
"The communication power of Akia is most valuable for us. It allows us to interact more meaningfully and efficiently with our guests by eliminating long wait times. Our staff can now use that time to interact with guests and improve everyone's vacation experience."
"Akia's software is highly intuitive and user-friendly, especially when working with a team. It simplifies tasks like assigning responsibilities and managing shifts. With Akia, transitioning between users on the host side is effortless, and the sharing of responsibilities becomes a breeze. It truly streamlines the process and makes it much easier and straightforward for everyone involved."