It's your turn
to relax.

The guest engagement platform that
automates 5 star journeys.

Trusted by tens of millions
globally in hotels

Trusted by
tens
of
millions

globally in
spas

tens of millions
tens
of
millions
All Use Cases

Beautiful journeys with Mini Apps.

Your guests are tired of downloading apps or checking emails. Text them a link that works like an app.

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Akia Mini Apps
Akia Mini Apps
Akia Mini Apps

A guest services agent that never gets sick.

Using AI-powered chat, you'll provide great service and give your team more time to focus on things that matter.

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Join the ranks of people who
wonder how they ever got by.

Get a demo

Akia is more than a solution, it’s our operational superhero. From dealing with the nitty-gritty of paperwork, creating and sending agreements to guests and HOA, Akia has truly lightened our load by automating our processes.

Cailin Russell
Cailin Russell

Cailin Russell

Director of Guest Services

The integration between Flexipass and Akia enabled us to provide a fully contactless experience, minimizing the need for extra staff and manual labor.

Luke Millikin
Luke Millikin

Luke Millikin

General Manager

Akia has built a product that makes it super easy for our team, no matter where they are, to jump in and help guests in a snap. We can quickly resend any info they need, and everything is neatly organized in one place. Plus, it's a breeze to see who's connected and responding to messages. Our team loves it so much that we've made a commitment to get back to guests right away!

Cheyenne Hayes
Cheyenne Hayes

Cheyenne Hayes

Director

"black swan's commitment to delivering exceptional hospitality is mirrored in our need for technology that performs at the highest level — a standard we and our guests expect. In this pursuit, our partnership with Akia has been invaluable. Their focused integration approach aligns seamlessly with our sophisticated tech stack, enhancing our ability to offer a high-touch service experience. Akia's platform, notable for its custom solutions and collaborative spirit, has been a game-changer. It supports our goal of streamlined operations and superior guest communication, as evidenced by our strong ratings. This collaboration underlines the importance of having a system that excels in its speciality, a philosophy that resonates deeply with black swan's approach to hospitality."

Carrie T
Carrie T

Carrie T

Director of Distribution

All Case Studies

Real results. So you too can
sleep well at night.

82
%

Guests Engaged

30
%

AI-Powered Messages

+125
%

5-Star Reviews

Setup is going to be
breeze.

We're integrated with a PMS you’re already using, so you can truly personalize your engagement through Akia.

breeze
All Integrations

Didn't find your integration? We can build it.

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More relaxing experiences with Akia.

Build your own guest journey that
automates 5 star interactions.