Akia is the all-inclusive platform for creating happy customers.

Automate operations, manage your customer journey, and drive more revenue with text-messaging.

Free DEMO ► How it works

Manage your Customer Lifecycle in one place

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Contactless Operations

Streamline the registration process by capturing information, payments, and digital signatures remotely.

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AI-Powered Communication

Automate your workflows. Rest easy knowing that Akia will respond to common questions.

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Boost Online Reputation

Collect guest feedback and address issues quickly and efficiently via text-messaging.

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Drive Recurring Revenue

Modernize your marketing strategy with Akia's conversational SMS marketing solution.

woman checking into hotel with digital registration card

Contactless Check-In

Get rid of the long lines at the front desk.

Akia's mobile-friendly Self Check-in Instant App enables contactless check in processes and get guests registered well before their arrival.

Use Digital Booklet to deliver important informations and present your best offers.

Learn More About Contactless Solutions →

Akia helps us to ensure that we are providing a safe environment for everyone to visit and enjoy.

Sandra Miller

Director of Sales and Marketing

AI-powered automation

Engage with your customers where they're at.

73% customers prefer text-based communication. Make customer communication easy and accessible through SMS or any messaging apps they prefer.

Automated Replies answer frequently asked questions, so guests don't have to wait around long for an answer.

Learn More About Automation →

Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

GWEN CASTRO

RESERVATIONS SUPERVISOR

Reputation Management

5-star reviews. All day. Everyday.

Businesses using Akia see a 115% increase in 5-star reviews left on sites like Google Reviews or TripAdvisor after just 30 days. Boost customer satisfaction and drive more revenue with Akia.

Learn More About Reputation Management →

We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia. These are some of the best scores this property has ever seen.

Justin Hart

General Manager