Digital tipping your guests actually use.
Most guests stopped carrying cash, and a QR sign on the nightstand is easy to walk past. Akia asks in the message thread guests already answer, right when they're most grateful.
Akia asks for the tip as the stay wraps up.
She already sends a checkout message when guests leave. She sets the tip right inside it, beside the receipt and the goodbye, so guests thank the housekeeper on a message they already open.
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Every tip, taken securely.
The guest tips on a secure link inside the message. Akia never stores the card number, and every charge runs on PCI-compliant payment rails, so nothing sensitive is left sitting in a transcript.
Thanks for staying, Beatrice.
You're all checked out. Here's your stay, wrapped up.
Say thanks with a tip
Cordelia Kay
Housekeeping
100% goes to Cordelia.
Learn more about building Mini Apps.
The tip runs inside a little web app the guest opens from a text. No download, no login, and the same building blocks power the rest of the stay.
FAQ
Digital tipping, answered.
What is digital tipping?
Digital tipping lets guests tip staff from their phone instead of needing cash. A guest scans a code or taps a link, chooses an amount, and pays by card.
How does digital tipping work in a hotel?
You place a code or link where guests interact with staff, or Akia sends it in the conversation. The guest pays by card and the tip routes to the team.
Do staff get their tips directly?
Digital tips route to the staff you designate, so a guest who never carries cash can still thank housekeeping or the front desk.
Does the guest need an app to tip?
No. Guests tip from a link or a code in their phone, with no app to download and no account to make.
Why offer digital tipping?
Fewer guests carry cash, so staff miss tips they'd have earned. Digital tipping puts the option in front of every guest.
Give your team the tips they've earned.
See how Akia asks at the moment guests are happiest to say yes.
