akia
4.9 stars 2k+ customers

The AI assistant for hospitality.

She's connected to your PMS and everything your team runs on. Ask her a question or hand her a task, and she takes it from there.

9:41
how are we pacing for next month?
Searched references: occupancy, pace, ADR3.4s

You’re pacing six points ahead of last year. Here’s how the month fills in:

August pacing

On the books vs. last year

+6 pts YoY

Occupancy

64%

RevPAR

$136

Day by day

SMTWTFS
Ask Akia
The Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed RockThe Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed Rock
Ask anything

Your handbook, answered on demand.

Load in your employee handbook and the way your PMS actually works. Anyone on your team can ask Akia and get the answer in seconds. No digging, no waiting on a manager.

Hey @akia, what’s our late cancellation policy?

She's plugged into your PMS.

Akia connects to dozens of property management systems and syncs automatically, so what she tells your team is always current.

Oracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouchOracle OperaStreamlineMewsTrackCloudbedsGuestyApaleoEscapiaStayNTouchHostawayWebRezProHospitableInfor HMSOwnerRezMaestroHostfullyClock PMSSkyTouch

PMS

Akia stays up to date like you do.

Every change in your PMS shows up for Akia right away, from new reservations to updated rates. Ask her anything and she's working from the same live picture your team is.

See all integrations

Margaret Ellison

Confirmation SEG-4M8X2

Arrived

Property

Hotel Segundo

Room

Deluxe King · 214

Check-in

Jul 12

Check-out

Jul 15

Build a campaign in a sentence.

Tell Akia the campaign you want and she drafts the whole email, ready for you to review and send. Change your mind and she reworks it on the spot.

Marketing
Skills

Teach her a skill.

Give Akia a Skill and she picks up a procedure she can run on command. Walk her through your late-checkout flow once, and she handles it the same way every time.

FAQ

Ask Akia, answered.

What is Ask Akia?

Ask Akia is an assistant your whole team can ask in plain language. A staff member can ask what a guest booked, what the pet policy is, or how many arrivals are due today, and Akia answers from your property data.

How is a staff-facing AI assistant different from guest messaging?

Guest messaging is Akia talking to guests. Ask Akia is Akia answering your staff. Both draw on the same Knowledge Base and PMS data, so what staff hear matches what guests are told.

Where does the AI assistant get its answers?

From the Knowledge Base you build and from live data in your PMS. Akia only knows what you tell her, so her answers reflect your real policies and your current reservations.

Who on the team can use it?

Anyone you give access to. Front desk, housekeeping, and managers can all ask, so the answer doesn't depend on who's on shift.

Give your team someone to ask.

The whole team gets an expert to ask, from the handbook to tonight's numbers. Book a demo and see her in action.