Akia is the hotel chatbot that books the room.
She answers the rate and availability questions shoppers ask on your site, then gets the direct booking. No OTA commission, whether you run a hotel or a vacation rental.
Deluxe King
Corner windows over the city and a king bed you sink right into.
$199 / night
Ocean Suite
A private balcony over the water and a deep soaking tub for two.
$289 / night
Garden Bungalow
A shady garden patio with a hammock, a few steps from the pool.
$249 / night
Win the conversation, win the direct booking.
For guests who haven't booked yet, web chat runs Akia's booking-focused agent: it answers availability and rate questions in the moment a guest is deciding, shares unit details, and generates a booking link — turning a shopper into a direct reservation, with no OTA commission.
Turn anonymous visitors into reachable guests.
The welcome screen can ask for a name, email, and phone before the chat starts — and present an SMS opt-in with your consent language. Once a phone number is on file, the conversation doesn't die when the tab closes: staff carry it on over SMS, WhatsApp, or email from the Unified Inbox.
Welcome.
Let’s begin your journey.
Text me updates about my stay.
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Powered by Akia
Every conversation logged in your inbox.
No more messages lost in a widget silo. Every web chat conversation flows into your Unified Inbox alongside SMS, email, and OTA messages. Full history, team assignment, and status tracking.
Silas Montgomery
Is the pool open past 9pm?
Web Chat / now
Margaret Ellison
What time is check-in?
SMS / 5m ago
Theodore Blackwell
The bathroom sink faucet is dripping.
Airbnb / 18m ago
Beatrice Langford
Do you have parking on site?
Vrbo / 1h ago
Eleanor Fairfax
Re: Your upcoming stay at Hotel Segundo
Email / 3h ago
What a hotel chatbot should actually do.
Akia works the whole conversation, from the first rate question to the confirmed booking.
Answer from your real policies.
Ask her about the pet policy or the cancellation window. Akia knows, because you told her once in the Knowledge Base.
Quote live rates and availability.
She's plugged into your PMS, so the rate she quotes is the rate you're actually selling. There's no stale price list to keep up.
Close the direct booking.
She carries a shopper from the first question to a confirmed reservation on your own site, so the commission stays with you.
Add Akia to your website.
See how web chat captures direct bookings around the clock.
