A Superhost is an Airbnb host who has earned a badge for consistently great hosting. Airbnb hands it out automatically to hosts who clear four numbers over the past year: a 4.8 rating, a 90% response rate, under 1% cancellations, and at least 10 stays.

The badge shows up on the host's listings and profile, so guests see it while they're deciding where to book. Here's what it means, what it takes, and how it works if you manage more than one home.

What does Superhost mean on Airbnb?

To a guest, the badge means a track record. It says this host has a lot of stays behind them, guests rate them highly, they answer messages fast, and they almost never cancel.

To a host, it's a status Airbnb gives you without you having to apply. Airbnb says Superhosts get more visibility and that the badge can lead to more bookings. It doesn't publish how many more.

What are the Superhost requirements?

According to Airbnb's Help Center, you need to own the listing, keep your account in good standing, and hit four numbers over the past 12 months:

  • Overall rating of 4.8 or higher.
  • Response rate of 90% or higher, meaning you reply to 90% of new messages within 24 hours. You also have to accept or decline reservation requests within 24 hours. Declining a request doesn't count against you.
  • Cancellation rate under 1%. Cancellations caused by Major Disruptive Events or other valid reasons don't count.
  • At least 10 reservations, or 3 reservations that add up to at least 100 nights.

Miss any one of the four and you don't get the badge that quarter.

How often does Airbnb check?

Every three months. Airbnb looks back at the previous 12 months across all the listings on your account, and if you clear all four numbers on the assessment date, you're a Superhost for the next quarter.

Because the window rolls, old stays drop off as new ones come in. A bad review eventually ages out. A rough few months can also cost you the badge, even after years of keeping it.

Reviews count toward your rating once both you and the guest have reviewed each other, or 14 days after checkout, whichever comes first. Your rating comes only from guests' reviews of you. The reviews you write about guests don't change it.

What do Superhosts get?

The badge itself is the main thing: it sits on every listing and on your profile. Airbnb also describes extra visibility on the platform and occasional rewards it sends Superhosts by email, per its program overview.

Can you lose Superhost status?

Yes. If you miss any requirement at a quarterly check, the badge comes off until you qualify again at a later one. Airbnb can also suspend the status for hosts with lots of host cancellations or a high rate of reviews removed.

Can a co-host or property manager be a Superhost?

Only the listing owner can. Airbnb's rules say co-hosts can't earn Superhost status, and listings you co-host don't count toward it.

So if a property manager co-hosts on each owner's account, the badge belongs to the owner. If the manager's listings all sit on the manager's own account, they all feed one shared set of numbers. Every listing's reviews go into the same rating, so one neglected home can pull the whole account under 4.8.

How do you become a Superhost?

Run the basics well, every stay, and the badge follows. A few things make the biggest difference:

Answer every message within 24 hours, including nights and weekends. Response rate counts every new message, so the inquiry at 2am on a Sunday counts as much as the one at noon on a Tuesday. This is the one requirement an AI agent handles directly. Akia answers Airbnb messages the moment they land, so the 24-hour clock stops being a worry.

Keep your calendars in sync. Most host cancellations come from a double booking you didn't see coming. One calendar across every channel takes care of most of them.

Watch your 12-month numbers before each check. Airbnb shows where you stand on each requirement ahead of the next assessment, so look a few weeks early and you'll still have time to fix things.

The badge rewards consistency more than any single great stay. Hosts who keep it build the four numbers into how they run every listing, instead of chasing them the week before Airbnb checks.