It's 9am. A new hire is at the front desk alone. A guest says her door code stopped working. The GM isn't picking up. There's no binder section for this.

So she types into Ask Akia: "Issue a new door code for the guest in room 312. Hers isn't working."

Ask Akia finds the reservation, generates the code, and shows her exactly what it's about to send. She taps to confirm. The new code goes to the guest.

That's what Ask Akia does. Ask Akia is built into Akia, and it works for your staff the same way Akia works for your guests: find the answer, take the action, move on.

It knows your property.

Ask Akia runs on your actual property data. Your knowledge base. Your PMS. Your guest records. Your training manuals. Akia's own product documentation.

Staff ask it anything.

"What's our noise complaint procedure?" It pulls from your uploaded SOP.

"What's our occupancy this week?" It runs the number.

"Does unit 202 have a washer/dryer?" It checks the knowledge base.

"Why didn't the booking confirmation send to John Smith?" It traces the event log and explains what happened.

The more you've built in Akia, the better it gets.

It acts, not just answers.

Tell Ask Akia to send a guest message. It drafts the message, shows you what it's about to send, and waits for your approval. One tap and it's done.

Tell it to create a task for housekeeping. Done.

Tell it to check a guest out of the PMS early because they're leaving now. Done.

Anything Akia's automations can do, your team can now request in plain language. The approval step is always there. Ask Akia does the work of finding, drafting, and queuing. Staff confirms.

Front desk agents use it to send review requests the moment a guest checks out. Shift managers use it to coordinate maintenance without picking up a phone. Ops teams use it to issue door codes when a guest calls in with an access issue.

It builds things too.

The Mini App builder is one of those features that takes 20 minutes the first time and never quite gets revisited.

Ask Akia builds it from a sentence. "Create a Mini App to collect early check-in requests." It builds the form, you review it, you launch it.

Same for guest journeys. Describe the sequence you want, and Ask Akia puts it together.

Try it out today.

To get access, reach out to your account manager or email help@akia.com.