4.9 stars 2k+ customersAkia keeps your guidebooks updated.
Pull in arrival instructions, door codes, and property details from your PMS — every guest gets a personalized guidebook.
The problem
Guidebooks go stale fast.
With Akia
Guidebooks that stay current automatically.
The problem
Guidebooks go stale fast.
Maintaining paper binders.
Staff spend hours printing, updating, and replacing physical binders that guests rarely read.
Outdated guidebooks create questions.
Wrong door codes, old WiFi passwords, and stale recommendations generate calls and texts to the front desk.
You don't know when information should be updated.
Without a system tied to your PMS, there’s no trigger to refresh details when a code or policy changes.
With Akia
Guidebooks that stay current automatically.
Always accurate, always personalized.
Akia pulls live data from your PMS so every guest sees the right door code, the right check-in time, and the right property details — no manual updates needed.
Maintaining paper binders.
Staff spend hours printing, updating, and replacing physical binders that guests rarely read.
Outdated guidebooks create questions.
Wrong door codes, old WiFi passwords, and stale recommendations generate calls and texts to the front desk.
You don't know when information should be updated.
Without a system tied to your PMS, there’s no trigger to refresh details when a code or policy changes.
Always accurate, always personalized.
Akia pulls live data from your PMS so every guest sees the right door code, the right check-in time, and the right property details — no manual updates needed.
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How it works
Connect your PMS.
Akia syncs reservations and property details from your PMS in real time.
Design your guidebook.
Add check-in instructions, property info, local recommendations, and more. No technical skills needed.
Merge in details.
Door codes, WiFi passwords, guest names — pulled live from your PMS. One template serves every unit.
Merge Fields
Personalized per reservation
Auto-populated per guest
Schedule it in the journey.
Text the guidebook to guests before arrival. Edit once, every guest sees the latest version.
Akia can read the guidebooks to answer questions.
When a guest asks a question over SMS or web chat, Akia's AI references the content in your guidebooks to answer accurately. Build the guidebook once, and the AI uses it as a knowledge base.
Where's the laundry detergent in this unit?
More capabilities
Explore some of Akia's other hidden talents.
Build your first guidebook.
See how Akia's dynamic guidebooks keep guests informed without manual work.
