Akia, the leading AI-Powered guest journey platform, is excited to highlight its partnership with roommaster, a leading provider of property management solutions. This integration allows hospitality businesses to personalize guest experiences, improve communication, and streamline operations.
By integrating Akia's guest journey platform with roommaster , hotels have access to a comprehensive digital toolkit that includes contactless check-in, automated messaging, personalized upsells, and digital registration features. This integration not only streamlines daily operations but also enables properties to deliver more memorable service – meeting the growing demands of hospitality guests.
“Akia is all about creating less work and more flow for our hospitality partners. By seamlessly integrating with roommaster, we make opportunities like custom arrival guides, email marketing, and digital surveys easier than ever.” **– Frederik Hermann, VP of Marketing at Akia
Akia and roommaster: A Growing Partnership
As guests’ needs grow every year, Akia and roommaster will continue to innovate. The hospitality landscape is ever-changing, and companies that are willing to evolve to meet new expectations and embrace new technologies are poised for success. This future-focused attitude, all while maintaining a personalized touch that guests love, defines the partnership.
“roommaster mission has always been to empower hospitality businesses with the tools they need to succeed. By working with Akia, we continue to offer our clients cutting-edge guest engagement solutions that align with the modern traveler’s expectations.” **– Visha Kugan, Director of Marketing at roommaster
About Akia
Akia is an AI-powered guest engagement platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.
About roommaster
roommaster, previously known as innQuest, is a comprehensive hotel management platform built specifically for independent hotels, hotel groups, and B&Bs. Our unified ecosystem combines PMS, booking engine, channel manager, revenue optimization, guest communication, and integrated payment processing to eliminate operational silos and streamline workflows.
With hotel operations at its core, roommaster reduces administrative clicks while providing real-time visibility across all aspects of your business. The platform features 100+ marketplace integrations, automated guest communications, dynamic pricing tools, and connections to 300+ OTAs. Our 24/7/365 support team consists of hospitality specialists who understand both technology and real-world hotel operations.
Properties typically experience 30% reduction in administrative workload and 15-30% increase in direct bookings. More than software, roommaster serves as your strategic technology partner for sustainable growth.
For more information about this partnership, please visit akia.com or roommaster.com.
