4.9 stars 2k+ customers

The AI agent that works to drive upsells.

Akia reads the conversation, times the offer, and updates the PMS automatically.

9:41

Akia

Hi it looks like we'll arrive early, could we have early check in?

Text message

The problem

Revenue left on the table.

With Akia

Every guest gets the offer.

The problem

Revenue left on the table.

Staff forget to upsell guests.

Front desk is busy at check-in — upsell scripts get skipped.

Guests are unaware upsells are available.

If no one offers early check-in or a room upgrade, guests never know it's an option.

Upselling at check-in feels impersonal.

A scripted pitch at the front desk doesn't land the same as a well-timed text.

With Akia

Every guest gets the offer.

Upsells happen automatically, every time.

Akia reads the reservation, times the offer, and handles payment — no staff involvement needed.

Staff forget to upsell guests.

Front desk is busy at check-in — upsell scripts get skipped.

Guests are unaware upsells are available.

If no one offers early check-in or a room upgrade, guests never know it's an option.

Upselling at check-in feels impersonal.

A scripted pitch at the front desk doesn't land the same as a well-timed text.

Upsells happen automatically, every time.

Akia reads the reservation, times the offer, and handles payment — no staff involvement needed.

Before Akia, we had a hard time promoting items that we offered. Now, we automatically send out our order forms during pre-arrival and their stay to increase exposure.

Mike Kelly

Director of Operations, Cedar Lakes Estate

$0k

Upsell Revenue

0x

Package Visibility

How it works

Define upsell rules

Configure your preferences for upsells and upgrades.

Akia starts working

Immediately, Akia will find revenue opportunities and reach out.

Hi Mr. Blackwell! Your penthouse just opened up for the weekend — would you like to upgrade your anniversary stay?

Hi Ms. Hensley! I have a note here that you usually request a late checkout. I can settle that for you tonight so you can sleep in?

Hi Mr. Dalton — I was just notified your flight was delayed again. Your room is open tomorrow night — happy to hold it for you so you don't have to rush.

Scheduled upsells

Create automations to send upsells from within Mini Apps.

Update the PMS

Akia automatically updates the PMS when appropriate.

How it works

Define upsell rules

Configure your preferences for upsells and upgrades.

Akia starts working

Immediately, Akia will find revenue opportunities and reach out.

Scheduled upsells

Create automations to send upsells from within Mini Apps.

Update the PMS

Akia automatically updates the PMS when appropriate.

Hi Mr. Blackwell! Your penthouse just opened up for the weekend — would you like to upgrade your anniversary stay?

Hi Ms. Hensley! I have a note here that you usually request a late checkout. I can settle that for you tonight so you can sleep in?

Hi Mr. Dalton — I was just notified your flight was delayed again. Your room is open tomorrow night — happy to hold it for you so you don't have to rush.

Embed upsells in your Mini Apps for journey integration.

The configuration that teaches Akia about upsells can also be embedded into Mini Apps — so guests can browse and purchase upgrades, early check-in, and add-ons directly from a link in their pre-arrival message.

Upsell Mini App showing early check-in and room upgrades

Before, almost every guest asked about early check-in. Now, it's automated. Guests who want it can just purchase, and I don't have to keep answering the same question over and over.

Ashley Cornwell

Owner

75%

Reduction in Repetitive Questions

$1,153

Avg Monthly Upsell Revenue

More capabilities

Explore some of Akia's other hidden talents.

Mini Apps

Build the upsell experiences your guests interact with.

Skill: Guest Services

The AI agent that offers upsells at the right moment.

Tipping

Cashless tipping embedded in checkout or standalone.