4.9 stars 2k+ customersThe AI agent that checks in guests before they arrive.
Akia handles arrivals and common questions, your team handles in-person experiences.
Immediate relief.
See the difference within 24 hours of going live with Akia.
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Expectations have grown. Wages have grown.
Akia will help you keep up with an impossible staffing situation.
Before
Nowadays
Pre-trained with everything you need
a Guest Services agent to do.
Akia gives time back to you and your team, so you can focus on the in-person guest experience.
Digital Check-In
Collect ID verification, credit card authorization, and registration cards before guests arrive — so check-in takes seconds, not minutes.
Respond to Guest Questions
WiFi passwords, parking info, checkout times, restaurant hours — Akia answers the questions your front desk gets asked dozens of times a day.
90%
messages resolved without staff
2x
increase in 5-star reviews
Upsells & Room Upgrades
Automatically offer early check-in, late checkout, and room upgrades at the right moment in the guest journey.
File Tickets Automatically
When a guest reports a broken AC or requests extra towels, Akia creates a ticket and routes it to the right person.
From message to resolution in seconds.
Connect your PMS
Allows Akia to read and update reservations.
Configure your journey
Configure upsells, outgoing messages, and digital check-in.
Guest Journey
Update the Knowledge Base
Teach Akia everything she needs to know.
Reference
Maintenance Issue
Please try rebooting the AC by turning the thermostat off for 60 seconds and then back on.
Key Code Access Issue
We've reset your access code. Please try Door Code again.
Housekeeping request
Housekeeping will deliver fresh towels to your room shortly.
Watch Akia work
Watch time get saved and money get made.
Akia will learn from your team.
As your team uses the platform, Akia picks up on brand voice, common questions, and the things that make your property uniquely yours — without requiring manual training or configuration.
Knowledge Base
Supervised autonomy. No chaotic hallucinations.
During her training period, Akia won't take action without explicit staff approval. As your team gets comfortable, you choose when to let her do more.
Is there a coffee maker available in the unit? Or somewhere to get coffee nearby?
More capabilities
Explore some of Akia's other hidden talents.
See how Akia manages your guest experience.
Akia handles the full guest journey — so your team can focus on what matters.
