4.9 stars 2k+ customersTrain your AI agent to learn your business.
Akia self-onboards by reading your PMS and observing your team.
0 min
0%
Three ways Akia learns
Knowledge Base
Upload documents, FAQs, and policies. Akia reads them and answers guest questions from your content.
Knowledge Base
Documents Akia references when answering guests
Check-In Policy.pdf
3 pages
Parking & Transit Guide.pdf
2 pages
Pool & Spa Hours.docx
1 page
Pet Policy.pdf
2 pages
Local Dining Guide.pdf
5 pages
Reference Links
Point Akia to URLs — your website, booking engine, or third-party pages. She crawls and indexes them automatically.
Reference Links
URLs Akia crawls for answers
hotelsegundo.com/amenities
Amenities page · 12 sections
hotelsegundo.com/faq
FAQ page · 24 questions
hotelsegundo.com/dining
Restaurant & bar · 3 menus
tripadvisor.com/hotel-segundo
TripAdvisor listing · 1 page
PMS Integration
Akia reads reservation data, guest profiles, and property details directly from your PMS — no manual entry.
Fine-tune how Akia communicates.
Tone of Voice
Type instructions for how Akia should sound — warm and casual, or polished and formal. She also learns from your website and social media, and refines her tone over time as your team interacts with guests.
Instructions
Define specific rules for how Akia behaves — when to escalate, what to never say, how to handle cancellations, or any scenario unique to your property. Think of it as Akia's playbook.
Ease your AI anxiety. Supervise Akia while she learns.
Supervised mode gives you control on when to unleash full autonomy. Review AI responses before they go out, approve or edit suggestions, and gradually increase autonomy as confidence builds.
Is there a coffee maker available in the unit? Or somewhere to get coffee nearby?
More capabilities
Explore some of Akia's other hidden talents.
Train your AI in minutes.
See how Akia learns your business and starts helping guests on day one.
