GLOSSARY

Understay

Alternate Names: 

Understay is a familiar concept in hospitality, though it may sound mysterious at first. Behind the jargon is a simple idea that makes day‑to‑day operations smoother and helps you understand how properties make money or serve guests. In practice, Understay often influences pricing, staffing or guest communication.

Knowing how Understay works means you can spot opportunities and avoid pitfalls, whether you're optimizing a vacation rental portfolio or running a busy city hotel. Like learning any new language, it's all about context: once you know what it means, the term becomes a powerful tool rather than confusing noise.

Related Terms

Rate Parity

Rate Parity is like the hotel's report card, it measures a specific slice of performance and keeps management honest. Imagine looking at your bank statement to see how you're doing; this metric does the same for rooms, revenue or costs.

Pick-up

Pick-up is a familiar concept in hospitality, though it may sound mysterious at first. Behind the jargon is a simple idea that makes day‑to‑day operations smoother and helps you understand how properties make money or serve guests.

Room Block

Room Block is a piece of hospitality slang that makes daily life in hotels and vacation rentals smoother. It refers to a routine action or status, think of it as shorthand that front desk agents, housekeeping, and revenue managers use to keep everyone on the same page.

Knowledge Graph

Knowledge Graph is like the hotel's report card, it measures a specific slice of performance and keeps management honest. Imagine looking at your bank statement to see how you're doing; this metric does the same for rooms, revenue or costs.