GLOSSARY

Adjusted Gross Operating Profit

Alternate Names: 

AGOP

Adjusted Gross Operating Profit is a familiar concept in hospitality, though it may sound mysterious at first. Behind the jargon is a simple idea that makes day‑to‑day operations smoother and helps you understand how properties make money or serve guests. In practice, Adjusted Gross Operating Profit often influences pricing, staffing or guest communication.

Knowing how Adjusted Gross Operating Profit works means you can spot opportunities and avoid pitfalls, whether you're optimizing a vacation rental portfolio or running a busy city hotel. Like learning any new language, it's all about context: once you know what it means, the term becomes a powerful tool rather than confusing noise.

Related Terms

Early Departure Fee

Early Departure Fee is like the hotel's report card, it measures a specific slice of performance and keeps management honest. Imagine looking at your bank statement to see how you're doing; this metric does the same for rooms, revenue or costs.

Guest Segmentation

Guest Segmentation is a piece of hospitality slang that makes daily life in hotels and vacation rentals smoother. It refers to a routine action or status, think of it as shorthand that front desk agents, housekeeping, and revenue managers use to keep everyone on the same page.

Merchant Model

Merchant Model is the rules of engagement between a property and its guests or distribution partners. Much like the fine print on a concert ticket, it spells out who pays what, when, and under what conditions.

Pick-up

Pick-up is a familiar concept in hospitality, though it may sound mysterious at first. Behind the jargon is a simple idea that makes day‑to‑day operations smoother and helps you understand how properties make money or serve guests.