Case Studies

of guests can now be marketed to

Circle Hotel Fairfield

Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.

A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.

$125K+

in post-stay bookings

100%

marketing channel on revenue

The Mohicans Treehouse Resort and Wedding Venue

Capturing revenue from last-minute buyers

Capturing revenue from last-minute buyers

The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.

$1,144

average monthly upsell revenue in Q3

Reduction in operating costs

Revival Hotels

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

50%

24%

Increase in guest satisfaction scores

70%

Automated guest communication

post-stay marketing revenue within 4 months

IMPRINT Hospitality

IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.

Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.

$75k

The Mohicans Treehouse Resort and Wedding Venue

Delivering a high-end retreat in an off-the-grid location

Delivering a high-end retreat in an off-the-grid location

How The Inflo Group helped The Mohican Treehouse Resort and Wedding Venue eliminate manual check-in bottlenecks with Akia’s automated waivers and access codes.

100%

of guests received waivers and codes without staff intervention

30%

drop in administrative overhead by automating check-ins

November 9, 2025

Bed & breakfast cuts constant interruptions and drove revenue from upsells

The Villa Toscana

Bed & breakfast cuts constant interruptions and drove revenue from upsells

The Villa Toscana was overwhelmed by endless early check-in and late checkout requests. With Akia, those questions became automated upsells worth $1.1k per month.

75%

Reduction in Repetitive Questions

$1,153

Avg Monthly Upsell Revenue

October 30, 2025

The Chandler Hotel

24/7 coverage with AI Agents.

The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.

90%

of guest messages resolved by AI Agents

$30K

in additional upsell revenue

October 30, 2025

Bring operational excellence with tighter integration.

black swan

Bring operational excellence with tighter integration.

black swan's partnership with Akia exemplified the power of strategic integrations.

October 30, 2025

Sandpiper Beacon Beach Resort

Turning upsells into 4x ROI

With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.

Climb 300+ ranks on TripAdvisor

Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia.

Engagement — higher in TripAdvisor ranking.

83.6%

Reg Cards — Sign rate

Red Rock Vacations

Secure positive guest experiences

Red Rock Vacation Rentals prioritizes guest satisfaction by streamlining and expediting guest communication.

50% ↓

Guest Engagement — Engaged

90%

82%

Rental Agreement Sign Rate — Signed

Aspen Suites

Leave no guests unattended.

Aspen Suites brought in instant communication with their guests by implementing Akia and leveraging its sync with roommaster.

70% ↓

increase in monthly revenue

Staypineapple

Staypineapple switches AI platforms and sees significant monthly revenue increase

Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.

$20k

56%

of OTA emails enriched

of guests check in digitally before arriving

Rambla

$10K to $0 in fraud bookings

See how Akia and Mews completely eliminated fraudulent bookings for Rambla by automating ID and payment verification.

in fraudulent bookings

99.9%

Hotel Van Zandt

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

platforms replaced by 1

Decreased front desk questions

Cut front desk workload by eliminating paperwork

Oswego Hotel

Cut front desk workload by eliminating paperwork

Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.

30%

50%

time saved by eliminating manual data entry

Extra Revenue — Akia price

Ski Country Resorts

Generate 2x revenue.

Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.

74%

Harbourside Motel & Wireless Bay Cottages

July 25, 2025

Reduce no-shows with Akia x WebRezPro.

Akia and WebRezPro integration saves time, improves communication and reduces no-shows.

Booklets — Created

> 3,200

Booklets Sent — No. of times sent

July 25, 2025

Dylan Hotel NYC

Leverage Akia and Quore to eliminate middlemen.

Dylan Hotel NYC eased up its operations and communication with Akia and Quore integration.

79%

67% ↓

Reduction in data entry with Mews/Akia Integration

83.6%

Reg Cards — Sign rate

July 25, 2025

Mari Jean Hotel

Eliminate Manual Data Entry

Mari Jean Hotel significantly reduced the amount of time spent on manual data entry with Akia’s two-way integration with Mews.

50%

April 23, 2025

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resort

Leveraging SMS Marketing To Drive More Bookings

Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel.

12.45%

CTR — Click-throughs

17.8x

ROI — Return on Investment

February 25, 2025

Dylan Hotel NYC

Climb 300+ ranks on TripAdvisor

Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia.

79%

67% ↓

of time saved by delivering guest order forms automatically

83.6%

Reg Cards — Sign rate

February 25, 2025

Cedar Lakes Estate

Read how Cedar Lakes Estate did $20k in upsell revenue

Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.

$20k

in upsells per month

20%

February 25, 2025

The Angler Lodge

Deliver door locks >50% faster

Learn how The Angler Lodge unified their guest check-ins and door locks in one system for faster guest access.

30%

operational cost savings

>50%

reduction in check-in time

>50%

faster guest access delivery

Guest survey response rate — Increased

Elmore Court estate

Deliver high-end staff-less operations

Luke shares how Akia and FLEXIPASS Webkeys unblocked the launch of high-end ultra modern staff-less treehouse cabins on an expansive 13th century English manor estate.

1.5x

>￡5k

Additional revenue/year — Increased

Missed Calls Caught — Calls handled by Akia

Peppertree Hospitality

Take the Busy out of Business

Development VP Chase shares how Akia helps organize the chaotic front desk experience, so the staff can focus on providing a premier experience for their guests.

10,000

> 99%

Digital Registration Cards — Completion Rate

88%

Engagement — Engaged Guests

Engagement — Engaged Rate

Hotel Royal Long Beach

Streamlining Operations with Akia

Hotel Royal Long Beach streamlines its operations with Akia to spend more time providing its award-winning hospitality to every guest.

74%

Fairfield Plantation Resort

Staying Connected No Matter The Distance

Staying Connected No Matter The Distance

Property managers communicate with their guests in real time even when they are miles apart.

75%

Engagement — Engaged Rate

Operate staff-free with Akia x RemoteLock.

LOGE Westport

Operate staff-free with Akia x RemoteLock.

Akia and RemoteLock integration enabled LOGE Westport to operate seamlessly without a 24/7 Office.

42%↓

RemoteLock Codes — Issued Automatically

> 400

Response Rate — Avg. response time

Providing Personalized Experience Through Akia's Text Messaging

Santa Barbara Inn

Providing Personalized Experience Through Akia's Text Messaging

Akia has improved guest interactions with Santa Barbara Inn and streamlined operations without sacrificing the personal touch they're known for.

0:24

The Bellmoor

Prioritizing Guest Experience

Benjamin Gray, General Manager explains how Akia's mobile app is improving how he and his team think about operations at The Bellmoor.

Please guests without the scramble.

The Maimon Group ditches external applications and embraces Akia's all-in-one solution for a smoother experience for guests and staff.

68%

30% ↓

Engagement — Engaged Rate

Increased Hotel Revenue Through Akia Guest Messaging

The Bellmoor Inn & Spa

Increased Hotel Revenue Through Akia Guest Messaging

The Bellmoor shares how Akia had unexpectedly driven thousands in revenue to its spa business.

87%

Engagement — Engaged Guests

Cut Operational Cost with Centralized Communication

Coastal Maine Vacations

Cut Operational Cost with Centralized Communication

Coastal Maine Vacations' VP & Portfolio Manager, Justin Jurist shares how Akia has streamlined their communication, and helped in reducing operational costs.

89%