Dynamic Experiences

Right message, right person, right time.

Customize how conversations flow. This enables conversation routing for your team, and also message and Mini App variations for your guests.

+2 Scheduled Actions
Add to a plan

"Before Akia, we spent hours customizing different information in emails for our guests based on different criteria like day of week or condo unit. Now Akia handles all of this automatically, and it really saves time so we can really take care of our guests."

Maren Trader, Office Manager at Fairfield Plantation Resort

Features

Custom journeys by attributes.

By leveraging PMS data, Akia is able to create dozens of permutations of journeys based on filters you design.

Dynamic Mini Apps based on the recipient.

Change the way your Mini Apps look based on the recipient.

Dynamic experiences filter in Akia's platform.

Read other customer stories.

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

Read more

5 star experiences, without a front desk

Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.

Winter Park saved 25% of their workday with by automating their guest communication

Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.

Read more

Winter Park saved 25% of their workday with by automating their guest communication

Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.

WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

Read more

WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

All case studies

Create memorable experiences with Akia.

Build your own guest journey that
automates 5 star interactions.