ID Verification

Fight back against chargebacks.

Prevent fraud by automatically verifying guests' identification before arrival.

+2 Scheduled Actions
Add to a plan

“As a fully contactless property with no front desk, automating ID verification has made our check-in process secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia, eliminating fraud.”

Andrew Hewitt, Group Manager at Rambla

Features

Read other customer stories.

Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

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Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations

Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

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Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

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Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

All case studies

Create memorable experiences with Akia.

Build your own guest journey that
automates 5 star interactions.