Eliminate chargebacks with Digital Check-In.
Text a check-in link to securely verify guest ID and payment before they arrive.
The check-in journey.
Once a hassle, now automated through Mini Apps.
Text a Mini App: Guest receives a text to digitally check-in before arriving.
Get signed off on your policies and finalize check-in.
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Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Welcome guests and provide them with access codes.
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Text a Mini App: Guest receives a text to digitally check-in before arriving.
Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Get signed off on your policies and finalize check-in.
Receive access codes and arrival instructions.
By implementing Digital Check-In, Brett Robinson 
automatically verifies 72% of arrivals.
Benefits of Digital
Check-In.
Cut operational costs and boost front desk productivity.
Reduce chargebacks.
Chargebacks cost hotels thousands annually.
Faster check-ins.
Have check-in packets ready for guests on their arrival.
Less paperwork.
Cut manual workload and reduce errors.
Extra perks of Digital
Check-In.
Akia customers see reduction in fraud.
"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."
Reduced fraudulent bookings
of guests checks in digitally before arriving
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Read other customer stories.
Delivering a high-end retreat in an off-the-grid location
How The Inflo Group helped The Mohican Treehouse Resort and Wedding Venue eliminate manual check-in bottlenecks with Akia’s automated waivers and access codes.
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Delivering a high-end retreat in an off-the-grid location
How The Inflo Group helped The Mohican Treehouse Resort and Wedding Venue eliminate manual check-in bottlenecks with Akia’s automated waivers and access codes.
Bed & breakfast cuts constant interruptions and drove revenue from upsells
The Villa Toscana was overwhelmed by endless early check-in and late checkout requests. With Akia, those questions became automated upsells worth $1.1k per month.
Bed & breakfast cuts constant interruptions and drove revenue from upsells
The Villa Toscana was overwhelmed by endless early check-in and late checkout requests. With Akia, those questions became automated upsells worth $1.1k per month.
24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
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24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
