Eliminate chargebacks with Digital Check-In.

Text a check-in link to securely verify guest ID and payment before they arrive.

The check-in journey.

Once a hassle, now automated through Mini Apps.

Text a Mini App: Guest receives a text to digitally check-in before arriving.

Receive link

Get signed off on your policies and finalize check-in.

Capture signature
Mobile phone screen displaying a digital check-in message from The Segundo, including a link and image of a hotel with a pool.

Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.

Welcome guests and provide them with access codes.

Text a Mini App: Guest receives a text to digitally check-in before arriving.

Receive link

Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.

Get signed off on your policies and finalize check-in.

Receive access codes and arrival instructions.

By implementing Digital Check-In, Brett Robinson automatically verifies  72%  of arrivals.

Benefits  of Digital

Check-In.

Cut operational costs and boost front desk productivity.

Reduce chargebacks.

Chargebacks cost hotels thousands annually.

Faster check-ins.

Have check-in packets ready for guests on their arrival.

Less paperwork.

Cut manual workload and reduce errors.

Curious to see it in action?

Experience the magic of seamless check-ins firsthand.

Get a Demo

Akia customers see reduction in fraud.

"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."

Andrew Hewitt

Group Manager at Rambla

$10k

Reduced fraudulent bookings

99%

of guests checks in digitally before arriving

Read other customer stories.

WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

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WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.

Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.

Read more

IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.

Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.

Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.

A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.

Read more

Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.

A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.

All case studies

We’ve answered the most commonly asked questions.

Is Akia PCI Compliant?
Can Akia place holds or authorize payments for mobile check-in?
Can you capture email addresses from OTAs?
Can you push the credit card back to the PMS?
What happens if a guest abandons their check-in?

Build your own guest journey that
automates 5 star interactions.