Eliminate chargebacks with Digital Check-In.
Text a check-in link to securely verify guest ID and payment before they arrive.
The check-in journey.
Once a hassle, now automated through Mini Apps.
Text a Mini App: Guest receives a text to digitally check-in before arriving.
Get signed off on your policies and finalize check-in.
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Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Welcome guests and provide them with access codes.
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Text a Mini App: Guest receives a text to digitally check-in before arriving.
Securely capture guest IDs, selfies, and payments. All while staying PCI compliant.
Get signed off on your policies and finalize check-in.
Receive access codes and arrival instructions.
By implementing Digital Check-In, Brett Robinson 
automatically verifies 72% of arrivals.
Benefits of Digital
Check-In.
Cut operational costs and boost front desk productivity.
Reduce chargebacks.
Chargebacks cost hotels thousands annually.
Faster check-ins.
Have check-in packets ready for guests on their arrival.
Less paperwork.
Cut manual workload and reduce errors.
Extra perks of Digital
Check-In.
Akia customers see reduction in fraud.
"As a fully-contactless property with no front desk, automating ID and payment verification has made our check-in process both secure and hassle-free. We went from $10K to $0 in fraudulent bookings using Akia and Mews, completely eliminating fraud."
Reduced fraudulent bookings
of guests checks in digitally before arriving
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Read other customer stories.
The AI problem a 744-room resort had to fix.
As one of Arizona’s largest resorts, Arizona Grand Resort & Spa needed AI that could handle thousands of guest conversations. After dealing with errors, inaccurate responses, and limited control on their previous platform, they switched to Akia for reliable automation and accurate guest communication.
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The AI problem a 744-room resort had to fix.
As one of Arizona’s largest resorts, Arizona Grand Resort & Spa needed AI that could handle thousands of guest conversations. After dealing with errors, inaccurate responses, and limited control on their previous platform, they switched to Akia for reliable automation and accurate guest communication.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
