Train your own AI Agents to support your teams.

Leveraging agentic technology means your team spends less time on tedious tasks.

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Designing your own AI agent is like training a new employee.

If the guest is requesting assistance with luggage, immediately file a ticket for the bell desk and alert staff to respond.
Task -> Belldesk
Alert
When asking for towels, let the guest know it will be 15 minutes, create a task, and always assign it to @Amity Whitfield.
Task -> @Amity Whitfield
Any questions about LEGOLAND, reference the following brochure for information about park information.
legoland_brochure.pdf
Supervised Training
Check-in time is 4pm. Early check-in is subject to availability, but incurs a $40 fee if requested before 1pm.
Supervised Training
The spa is currently closed and not taking reservations. Guests looking for services can visit our sister property at Embark.
Supervised Training
Guests asking about parking should be sent an invoice at $60/night. Alert staff once the message is sent.

Or forget the config and Akia will learn on the job.

The more you use Akia, the smarter she gets through supervised training. You get to decide exactly what's worth learning and what's just noise.

Akia makes full use of the platform. Creating her own Mini Apps like you would.

Akia is trained to build Mini Apps. She leverages our best practices and learns from your preferences to cater a continuous guest journey.

Mini Apps

Mini Apps are fully branded web apps and do not require guests to download or login.

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Is parking available at the property?
Searching references: parking, car, vehicle
382ms
Fetching reservation details
290ms
Yes, parking is available for $60 a night. You may add it to your reservation using this link:

https://mi.ni.app/4jEos5
Requesting assistance
81ms
9:41
mi.ni.app
Hi! We're bringing Timmy. He's 7 and we're hoping to visit the theme park. Do you know pricing for kids?
Searching references: theme park, ticket, entry
308ms
Reviewing file: legoland_brochure.pdf
1.5s
Timmy will have to purchase a standard ticket for entry. Which is $89 if you do it online now or $129 at the entrance.
Applied tags: family children legoland
1.5s

As she works, she understands more about your guests.

Tedious tasks like classifying guests can now be done automatically. Define the guest traits you care about and let Akia handle the rest.

Akia will also get to know and support your team.

Your team loves to create and assign tasks in chat. Great for productivity, less so for tracking. Let Akia take care of the admin work so accurate reporting gets easier.

Teamspace

Our platform offers a full-featured internal chat app designed for hospitality.

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@Cordelia - towels to R423.
Creating task
64ms
Generated Task
Towels to R423
Joseph Samson in Room 423 has requested towels.
Cordelia Kay (Housekeeping)
Copy that.
@Cordelia - just checking in, do you have an update on this task?
Yes delivered!
Marking task complete
90ms
Hey Akia! How did we do with guest requests last month?
Reviewing work orders
223ms
Staff completed task 8.3 minutes faster than the previous month, which represents a 26% improvement on the monthly average YTD. Would you like me to do a deeper analysis?
Yes.
Fetching reservations
422ms
Cross referencing reputation data
12.9s
Generating report
4.6s
I've analyzed efficiency data for the last month.
Segundo Efficiency Report
June Report
This Efficiency Report provides a detailed look at operational workflows and task completion at the hotel. It combines internal data from Akia with work order trends to highlight efficiency, bottlenecks, and areas for improvement across departments.
SCHEDULE

Regular usage allows Akia to deliver regular reports of what's happening.

Akia truly behaves like a member of the team. Using the data that already flows through your systems to help you analyze and understand your business.

AI-Powered Reporting

Reports mean more than just dashboards. Take a look at how you can talk to your data.

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"With a team of only two, we’d probably need to hire at least 2 more people to answer phones and emails separately if we didn’t invest in Akia’s platform."

Justin Jurist
VP & Portfolio Manager at Coastal Maine Vacations

Train AI that automate 5-star guest journeys.

Get started and build your own AI agents.