Boost your online reputation.
Increase your property's number of online reviews by 125%.
Catch and fix issues early.
Send surveys before checkout and address concerns immediately.
Identify happy guests with automated message.
Capture survey responses with 5 star ratings.
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Send happy guests to online review sites.
Text guests a direct link to write a review.
Give management a heads up.
Aggregate feedback from unhappy guests and send them to management.
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Dylan Hotel NYC ranking jumped from #390 to #63 on 
TripAdvisor by directing happy guests to review sites.
Higher online reputation can increase ADR by 20%.
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Read other customer stories.
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
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Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Staypineapple Switches Guest Journey Platforms and Sees Significant Monthly Revenue Increase
Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.
Staypineapple Switches Guest Journey Platforms and Sees Significant Monthly Revenue Increase
Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.
