Akia sells the upsell, right in the conversation.
A guest asks about arriving early. Akia checks that the room is free, quotes your price, and takes the payment in the same thread. On a text or on a call.
Works with the PMS you already run.
Akia connects to dozens of property management systems, so she reads your rooms and rates the way your front desk does.
Live availability
She checks the calendar before she makes the offer.
Every offer starts with a look at your PMS. If the room is genuinely free, Akia offers it. If it isn’t, she stays quiet, so nothing gets sold that you can’t honor.
See all integrationsJuly 2026
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PH1
Penthouse Suite
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Junior Suite
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Deluxe King
The offers she knows how to sell.
Configure each one once, the price and the rules, and Akia sells it everywhere she talks to guests.
Sell both ends of the stay
The noon arrival when the room is free the night before, the slow morning when the next arrival allows it. Priced flat or by the slot.
Sell the better room
Akia confirms the upgraded room is genuinely open, then offers the move at your flat fee or your discount. No double-sold suites.
Sell the extra night
Open nights around a booking become an easy extension, priced off the guest’s own rate. Door codes extend on their own.
Paid in the thread. Posted to the PMS.
When the guest says yes, Akia sends a secure payment link right in the conversation. The charge posts to the folio and the room type rewrites itself, so your books are right before the guest puts their phone down.
Posted
Learn more about building Mini Apps.
The offer runs inside a little web app the guest opens from a text. No download, no login, and the same building blocks power the rest of the stay.
FAQ
Upsells, answered.
What is hotel upsell software?
Hotel upsell software offers guests paid extras like early check-in, room upgrades, and late checkout, and takes the payment. Akia offers them in the guest conversation at the moment a guest is most likely to say yes.
What can guests buy?
Early check-in, late checkout, room upgrades, extended stays, and add-ons you set up. Akia shows the offer, takes the payment, and posts it to the folio.
When is the best time to upsell a hotel guest?
At the moment it converts: an early check-in offer the morning of arrival, an upgrade before the stay. She sells the early check-in while you're pouring coffee.
Does upselling need staff to do anything?
No. Akia makes the offer, handles the payment, and records it, so revenue comes in without the front desk pitching anything.
How is this different from listing add-ons at booking?
A booking add-on is a checkbox weeks early. Akia offers the upsell in conversation at the right moment during the stay, when the guest is already thinking about it.
Let Akia make the offer.
She checks availability, quotes your price, and takes the payment. You just watch the orders come in.
