Welcome guests, capture IDs, and verify payments.
Provide more ways to thank your staff.
Boost revenue with personalized upgrades and offers.
Unmask guest emails and increase direct booking.
Capture more 5-star reviews and assist unhappy guests.
Display key information without the need for printing.
Automatically fill available rooms between stays.
AI-Enhanced Internal Tools
Automate guest communication.
Train your own AI Agents.
Manage payments in one place.
Understand guest data with reports.
Build apps that don't require login or download.
Read how other properties are succeeding with Akia.
Read industry news, insider tips, and hospitality trends.
View past interviews with industry leaders.
Breaking down AI news for your property.
Connect your PMS and other software.
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.
December 30, 2025
November 26, 2025
August 12, 2025
July 10, 2025
This guide shows how AI is reshaping hospitality and the key concepts every general manager should know. It helps improve guest experiences and make smarter technology decisions.
Average rating on Google
Average rating on Expedia
of messages are automated
saved per day automating their journey
of messages are now automated
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
revenue in post-stay marketing
Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.
post-stay marketing revenue within 4 months.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.
Mari Jean Hotel significantly reduced the amount of time spent on manual data entry with Akia’s two-way integration with Mews.
Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.
See how these Vacation Rental Managers escape their crazy days by automating day to day processes and communication.
In the midst of a pandemic, Glen Ivy ensures guests have a safe and comfortable experience with Akia.
Janissa drives more bookings with positive ROI by including SMS campaigns into her marketing efforts.