Welcome guests, capture IDs, and verify payments.
Provide more ways to thank your staff.
Boost revenue with personalized upgrades and offers.
Unmask guest emails and increase direct booking.
Capture more 5-star reviews and assist unhappy guests.
Display key information without the need for printing.
Automatically fill available rooms between stays.
AI-Enhanced Internal Tools
Automate guest communication.
Train your own AI Agents.
Manage payments in one place.
Understand guest data with reports.
Build apps that don't require login or download.
Read how other properties are succeeding with Akia.
Read industry news, insider tips, and hospitality trends.
View past interviews with industry leaders.
Breaking down AI news for your property.
Connect your PMS and other software.
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.
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This guide shows how AI is reshaping hospitality and the key concepts every general manager should know. It helps improve guest experiences and make smarter technology decisions.
revenue in post-stay marketing
post-stay marketing revenue within 4 months.
A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.
in post-stay bookings
of guests can now be marketed to
marketing channel on revenue
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
in post-stay revenue within 4 months
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.
Mari Jean Hotel significantly reduced the amount of time spent on manual data entry with Akia’s two-way integration with Mews.
Discover how Cedar Lakes Estate boosts guest spending by maximizing package visibility pre-arrival and throughout their stay.
See how these Vacation Rental Managers escape their crazy days by automating day to day processes and communication.
Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia.
Janissa drives more bookings with positive ROI by including SMS campaigns into her marketing efforts.
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