
Inside Invisible Hospitality™: Delivering high-touch stays with limited staff
Discover how Revival Hotels, with 8 properties and 340 units, reimagined operations to deliver seamless guest experiences—without a front desk and limited staff.
Speakers

Greg W.
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Stacey L.

John E.
Their portfolio spans small, remote towns where hiring is hard, talent is scarce, and operational costs are high. So, how do they deliver a consistent, high-touch experience across every property? By building an approach they call Invisible Hospitality™—a model powered by automation, personalization, and flexible technology.
Join Greg Williams, EVP of Operations at Revival Hotels, along with Stayntouch and Akia, to learn how Revival is redefining operations across its growing portfolio—starting with no traditional check-in.
In this session, we’ll cover:
- Powering guest journeys with ID verification, auto check-in, and smart access codes
- Strategies for delivering hospitality without full-time staff in remote markets
- Why Invisible Hospitality™ is the future for guest-centric, staff-efficient hotel brands
- Tips for cutting operational costs
Save Your Spot Now
Register to attend the conversation live. Even if you can’t make it, we’ll email you a recording.