The Akia Blog

September 10, 2025

How Akia’s AI Agent works (and why it’s so simple to use)

A step-by-step look at how Akia’s AI Agent is trained, supervised, and ready to help your guests.

Stephanie P.

Mark Items out of stock in the Mini App.

Stephanie P.

November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Mark Items out of stock in the Mini App.

Stephanie P.

Stephanie P.

November 5, 2024

Mark Items out of stock in the Mini App.

Update your digital menu to indicate unavailable items, ensuring guests don’t accidentally place orders.

Manage transactions in Akia Pay.

Stephanie P.

October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Manage transactions in Akia Pay.

Stephanie P.

Stephanie P.

October 16, 2024

Manage transactions in Akia Pay.

View transaction in a detailed table and soon, manage payments with refunds and data export.

Find and chat with guests instantly

Stephanie P.

October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Find and chat with guests instantly

Stephanie P.

Stephanie P.

October 16, 2024

Find and chat with guests instantly

Start guest conversations by searching their name, phone number, or email —no more scrolling through long lists to find the right info.

Key challenges for hospitality properties

Stephanie P.

September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Key challenges for hospitality properties

Stephanie P.

Stephanie P.

September 23, 2024

Key challenges for hospitality properties

Explore how to combat rising fraud with digital check-ins, ensure local ordinance compliance, and improve guest response times with automated solutions.

Snooze and relax: let guest chats rest until you’re ready to follow up

Stephanie P.

September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Snooze and relax: let guest chats rest until you’re ready to follow up

Stephanie P.

Stephanie P.

September 12, 2024

Snooze and relax: let guest chats rest until you’re ready to follow up

Hit snooze on guest conversations, clearing your inbox without losing track of important follow-ups. Set it and forget it until it’s time to respond.

Take the chaos out of hotel operations: master task management

Stephanie P.

September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Take the chaos out of hotel operations: master task management

Stephanie P.

Stephanie P.

September 12, 2024

Take the chaos out of hotel operations: master task management

Learn how automated task management can help your team work more efficiently. Never let a task slip or get forgotten.

Keep payments safe and simple: Why secure payment verification matters. ‍

Stephanie P.

September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process.

Keep payments safe and simple: Why secure payment verification matters. ‍

Stephanie P.

Stephanie P.

September 12, 2024

Keep payments safe and simple: Why secure payment verification matters. ‍

Discover how secure payment verification protects your guests, prevents fraud, and speeds up the payment process.

Sync guest data directly from your PMS

Stephanie P.

August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Sync guest data directly from your PMS

Stephanie P.

Stephanie P.

August 12, 2024

Sync guest data directly from your PMS

Easily integrate custom fields from your PMS to Akia to personalize guest experiences and automate messaging.

Pull your most relevant guest data together in a single view

Stephanie P.

August 12, 2024

Pull your most relevant guest data together in a single view

See all your critical deports in a dashboard and monitor all guest data across properties in a single, unified screen.

Pull your most relevant guest data together in a single view

Stephanie P.

Stephanie P.

August 12, 2024

Pull your most relevant guest data together in a single view

See all your critical deports in a dashboard and monitor all guest data across properties in a single, unified screen.

Reduce room entry delays with master codes.

Stephanie P.

August 12, 2024

Reduce room entry delays with master codes.

Create master codes for all your units for your teams, reducing delays and immediate access.

Reduce room entry delays with master codes.

Stephanie P.

Stephanie P.

August 12, 2024

Reduce room entry delays with master codes.

Create master codes for all your units for your teams, reducing delays and immediate access.

Spot guest request patterns with intent-based heatmaps.

Stephanie P.

August 12, 2024

Spot guest request patterns with intent-based heatmaps.

Discover how intent-based heatmaps identify common guest requests to help you optimize your operations and be proactive about top inquiries.

Spot guest request patterns with intent-based heatmaps.

Stephanie P.

Stephanie P.

August 12, 2024

Spot guest request patterns with intent-based heatmaps.

Discover how intent-based heatmaps identify common guest requests to help you optimize your operations and be proactive about top inquiries.

How to win chargebacks and friendly fraud attempts.

Stephanie P.

August 12, 2024

How to win chargebacks and friendly fraud attempts.

Mitigate the risk of friendly fraud in hospitality.

How to win chargebacks and friendly fraud attempts.

Stephanie P.

Stephanie P.

August 12, 2024

How to win chargebacks and friendly fraud attempts.

Mitigate the risk of friendly fraud in hospitality.

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