Most chatbots reduce workload.
Akia’s AI Agent increases revenue.
Because when a guest messages your property, that’s not just a support interaction.
It’s a buying signal.
And your AI Agent knows how to act on it.
Turn questions into bookings.
When a prospective guest texts or uses Web Chat hosted on your booking site, asking: “Do you have availability next month?”
Your AI Agent can:
- Ask for dates and party size
- Check availability
- Provide booking options
- Generate a custom booking link to immediately book
- Redirect them to available room types
All in real time. No waiting for staff. No missed opportunities.
Travelers can ask about availability and property information, and Akia will present options and direct links to book.
This is conversational commerce built directly into your messaging.
Add visual selling power.
When guests ask about availability, they want to see options, and not just generate links. Your AI Agent automatically shares room photos and details during the conversation, helping guests visualize their stay without leaving the chat. The Agent presents available rooms in real time so they can decide faster.
Intelligent upselling during their stay.
Revenue doesn’t stop at booking.
Your AI Agent can:
- Evaluate eligibility for early check-in or late checkout
- Suggest room upgrade options
- Notify staff when a guest confirms an upsell
- Offer relevant add-ons (based on your references and instructions)
Because the Agent has access to your data in Property Management System, it understands:
- Reservation details
- Arrival status
- Unit type
- Booking channel
This enables personalized upselling at scale.
Automate operational follow-through.
Upselling only works if operations execute smoothly. The Agent integrates directly with Tasks. When a guest requests:
- Extra towels
- A crib
- A room refresh
- Maintenance assistance
The Agent can automatically create tasks and assign them to the appropriate department. This closes the loop between revenue and operations.
Protect margin while scaling revenue.
The Agent will:
- Never offer early check-in if you instruct it not to
- Check eligibility before responding
- Escalate to staff when needed
- Follow your operational rules
You stay in control of pricing and policy.
Why this changes the game.
Akia’s AI Agent focuses on monetization:
- Converts Web Chat visitors into direct bookings
- Reduces OTA dependence
- Captures after-hours revenue
- Upsells intelligently
- Automates fulfillment
It’s not just reducing response time. It’s increasing revenue per guest.
The future of guest messaging.
Guest messaging is no longer just service.
It’s sales, operations, and a revenue strategy.
And with Akia’s AI Agent, it becomes one unified system.
Train it. Configure it. Set your conditions. Then let it sell, support, and scale — automatically.
