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4.9 stars 2k+ customers

Review management with AI-generated replies.

All your reviews from Google, TripAdvisor, and OTAs in one dashboard. AI writes the response, you click send.

The Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed RockThe Ritz-CarltonSheratonHawaiian HotelsIHGLowklAubergeVelas ResortsExecutiveStaypineappleLife HouseColumbia HospitalityEOSMarriottSt. RegisLarkBrett RobinsonRed Rock

How it works

Reviews flow into one dashboard.

Akia scrapes reviews from Booking.com, Expedia, Google, TripAdvisor, and other OTAs into a single feed. No more logging into five different extranets.

Review Dashboard

Hotel Segundo · All sources

Google
4.7234 reviews
TripAdvisor
4.5189 reviews
Booking.com
9.1312 reviews
Expedia
4.698 reviews

AI drafts a personalized response.

For every review, Akia's AI writes a unique response that addresses what the guest actually said. Not a template — real language understanding.

Eleanor Fairfax· Google · 4 stars

“Great location and friendly staff. The only downside was the elevator — it was slow during peak hours. But overall a wonderful stay.”

AI-drafted response

“Thank you for your kind words, Eleanor! We’re glad you enjoyed the location and our team’s hospitality. We appreciate the feedback about the elevator — we’re looking into ways to improve wait times during busy periods. We hope to welcome you back soon!”

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Review, edit, and post with one click.

Staff reviews the AI draft, makes any edits, and posts directly to the source platform. The response goes back to Google, TripAdvisor, or the OTA without leaving Akia.

Response Posted

Published to Google · 2 min ago

This week47 reviews
42 responded5 pending
Avg response time2.3 hours

Sentiment tracking across all sources.

See your overall sentiment trend across Google, TripAdvisor, and OTAs. Track improvement over time by property. Review alerts notify you immediately when negative reviews need urgent attention.

Sentiment Trend

Last 6 months · All sources

Oct
4.2
Nov
4.3
Dec
4.5
Jan
4.4
Feb
4.6
Mar
4.7
We launched with Akia, and it's a big reason we maintain five-star reviews.
Pamela Nekvasil
Director of Operations, Redamo Suites

See all your reviews in one place.

See how Akia's reputation management keeps your ratings high with AI-powered responses.