Boost your online  reputation.

Increase your property's number of online reviews by 125%.

Catch  and  fix  issues early.

Send surveys before checkout and address concerns immediately.

Identify happy guests with automated message.

Capture survey responses with 5 star ratings.

Send happy guests to online 
review sites.

Text guests a direct link to write a review.

Give  management  a heads up.

Aggregate feedback from unhappy guests and send them to management.

Dylan Hotel NYC ranking jumped from #390 to   #63  on TripAdvisor by directing happy guests to review sites.

Higher online reputation can increase ADR by 20%.

Curious to see it in action?

Boost your ratings and prevent negative reviews.

Get a Demo

Customer story on increasing their online reviews.

"Our biggest win with Akia has been in sealing TripAdvisor surveys, average hotels climb 60 ranks in 2-3 years, but we were able to jump 4x."

Klein Vergara

Director of Operations at Dylan Hotel NYC

60

TripAdvisor ranks

Read other customer stories.

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Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.

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Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

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All case studies

We’ve answered the most commonly asked questions.

What sites can Akia direct reviews to?
Will guests be directed to leave a review if they gave a low rating?
When should feedback be collected from guests?
How does Akia handle hotel review management?

Build your own guest journey that
automates 5 star interactions.