Automated replies

Streamline Operations with Automation

We know it's difficult to meet every demand, so we want to support you in becoming a more efficient hotel.
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Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

Gwen Castro, RESERVATIONS SUPERVISOR

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santa barbara inn reservations supervisor
Akia check in and upsell example
AI-Driven Auto Replies
Save time with artificial intelligence.
Pre-configured messages answer frequently asked questions, so you don't need to repeat yourself.
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FAQ Responder
Add your personal touch.
Customize messages to answer questions that are specific to your property, like your WiFi password or front office hours.
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ability to customize automatic replies to answer property-specific questions
scheduled messaging for post-first night stay
Scheduled Messaging
Automatically message at the right time.
Schedule a message and let Akia take care of it for you.
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Message Templates

Tired of repeating yourself?

Set up and create custom macros for you and your team to use. Macros are saved templates that are easily accessible.
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,
example of Akia's macros
Akia helps us be a lot more efficient and our guests appreciate the difference.

Sean Mitton, Valet Team

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santa barbara inn valet team
No more putting guests on hold.
Automate replies to serve guests faster, save more time on your end, and improve guest experiences.
27%
Reduced Calls
115%
Increase in 5-star reviews after using akia for 30 days

See it in action.

Use hotel text-messaging to drive guest engagement and direct bookings today.

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