Automated replies
Streamline Operations with Automation
We know it's difficult to meet every demand, so we want to support you in becoming a more efficient hotel.
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Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.
Gwen Castro, RESERVATIONS SUPERVISOR
Read The Case Study →
Step one
Save time with artificial intelligence.
Pre-configured messages answer frequently asked questions, so you don't need to repeat yourself.
Step two
Add your personal touch.
Customize messages to answer questions that are specific to your property, like your WiFi password or front office hours.
Step three
Automatically message at the right time.
Schedule a message and let Akia take care of it for you.
Step four
Tired of repeating yourself?
Set up and create custom macros for you and your team to use. Macros are saved templates that are easily accessible.
Akia helps us be a lot more efficient and our guests appreciate the difference.
Sean Mitton, Valet Team
Read The Case Study →
Solutions
Contactless Communication
Address COVID-19 concerns with contactless communication and digital registration cards.
Guest Experience
Give your guests the best and most personalized experiences.
Reputation Management
Improve your hotel's online ratings.
Revenue Optimization
Automatically upsell upgrades to your guests.
Marketing
Re-market to your guests and get them to book direct.
Food and Beverage
Enable contactless dining options at your property.
Why Akia
Guest Messaging
Engage with your guests with text-messaging.
Automated Replies
Quickly answer common questions.
Scheduled Messaging
Automatically welcome guests with text-messaging.
Broadcast Messaging
Quickly notify all guests.
Web Chat
Drive more direct bookings from your website.
Team Chat
Efficiently communicate work items internally.
Campaigns
Increase your hotel revenue through targeted marketing campaigns.
In-Stay Surveys
Enable service recovery while guests are on property.
Learn
Blog
Latest articles about hotel management, operations, and more.
Case Studies
See how our other customers have found success with Akia.
Integrations
Find the vendors that work well with or support Akia.
Security
Learn why security is fundamental to how we do business.
PRICING
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No more putting guests on hold.
Automate replies to serve guests faster, save more time on your end, and improve guest experiences.
27%
Reduced Calls
115%
Increase in 5-star reviews after using akia for 30 days
See it in action.
Use text-messaging to drive guest engagement and direct bookings today.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Solutions
Contactless Communication
Guest Experience
Reputation Management
Revenue Optimization
Marketing
Food and Beverage
Why Akia
Guest Messaging
Automated Replies
Scheduled Messaging
Broadcast Messaging
Web Chat
Team Chat
Campaigns
In-Stay Surveys
Learn
Blog
Case Studies
Integrations
Security
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