Automated replies

Streamline Operations with Automation

We know it's difficult to meet every demand, so we want to support you in becoming a more efficient hotel.
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Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

Gwen Castro, RESERVATIONS SUPERVISOR

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santa barbara inn reservations supervisor
Akia check in and upsell example
AI-Driven Auto Replies
Save time with artificial intelligence.
Pre-configured messages answer frequently asked questions, so you don't need to repeat yourself.
FAQ Responder
Add your personal touch.
Customize messages to answer questions that are specific to your property, like your WiFi password or front office hours.
ability to customize automatic replies to answer property-specific questions
scheduled messaging for post-first night stay
Scheduled Messaging
Automatically message at the right time.
Schedule a message and let Akia take care of it for you.

Message Templates

Tired of repeating yourself?

Set up and create custom macros for you and your team to use. Macros are saved templates that are easily accessible.
Learn More about Macros ->
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example of Akia's macros
Akia helps us be a lot more efficient and our guests appreciate the difference.

Sean Mitton, Valet Team

Read The Case Study →

santa barbara inn valet team
No more putting guests on hold.
Automate replies to serve guests faster, save more time on your end, and improve guest experiences.
27%
Reduced Calls
115%
Increase in 5-star reviews after using akia for 30 days

See it in action.

Use hotel text-messaging to drive guest engagement and direct bookings today.

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