Read about how businesses are finding success with Akia

Revival Hotels is Pioneering "Invisible Hospitality" with Akia’s Guest Journey Platform

Revival Hotels uses Akia to power its Invisible Hospitality™ model—delivering high-touch, tech-enabled guest experiences with minimal staff by automating check-ins, messaging, access, and support across its portfolio.

50%

Reduction in operating costs

24%

Increase in guest satisfaction scores

70%

Automated guest communication

50%

Reduction in operating costs

24%

Increase in guest satisfaction scores

70%

Automated guest communication

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

17%

Reduction in missed calls

8%

Reduction in call misrouting

17%

Reduction in missed calls

8%

Reduction in call misrouting

Cut front desk workload by eliminating paperwork

Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.

30%

Decreased front desk questions

50%

time saved by eliminating manual data entry

30%

Decreased front desk questions

50%

time saved by eliminating manual data entry

Staypineapple Switches Guest Journey Platforms and Sees Significant Monthly Revenue Increase

Akia and MEWS create a unified CRM tool across Staypineapple's 10 boutique properties, leading to increased revenue and direct bookings.

$20k

increase in monthly revenue

56%

of OTA emails enriched

$20k

increase in monthly revenue

56%

of OTA emails enriched

Other case studies

Climb 300+ ranks on TripAdvisor

Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia.

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Climb 300+ ranks on TripAdvisor

Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia.

Automate Arrivals with Text-Messaging and Digital Keys

Tony shares how Akia and FLEXIPASS have helped The Docent's Collection streamline guest experience unlike any other for their travelers.

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Automate Arrivals with Text-Messaging and Digital Keys

Tony shares how Akia and FLEXIPASS have helped The Docent's Collection streamline guest experience unlike any other for their travelers.

Give your Staff More Control

Akia x Jonas Chorum's integration changed the narrative for Pembina Inn & Suites by allowing them to be more proactive and equipped.

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Give your Staff More Control

Akia x Jonas Chorum's integration changed the narrative for Pembina Inn & Suites by allowing them to be more proactive and equipped.

All-in-One Communication

Akia's integration with Escapia enables StayCoastal Vacations to save time spent in communicating with HOA

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All-in-One Communication

Akia's integration with Escapia enables StayCoastal Vacations to save time spent in communicating with HOA

Akia Enables Easy Communication In Foreign Languages

Dylan Hotel discovers a new way to service their international guests using Akia's WhatsApp integration.

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Akia Enables Easy Communication In Foreign Languages

Dylan Hotel discovers a new way to service their international guests using Akia's WhatsApp integration.

Akia Helps Run Safe and Contactless Operations

In the midst of a pandemic, Glen Ivy ensures guests have a safe and comfortable experience with Akia.

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Akia Helps Run Safe and Contactless Operations

In the midst of a pandemic, Glen Ivy ensures guests have a safe and comfortable experience with Akia.

1906 Lodge Drives Direct Bookings With Akia

Janissa drives more bookings with positive ROI by including SMS campaigns into her marketing efforts.

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1906 Lodge Drives Direct Bookings With Akia

Janissa drives more bookings with positive ROI by including SMS campaigns into her marketing efforts.

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