Streamlining Service with Agreements

Case Study

Properties use rich agreement attachments to streamline rentals and on-property activities, and enhance customer service.

Out with slow processes

As a hotelier, you know that having guests review and sign forms is a necessary part of the hotel stay. It may not be the most exciting part of the vacation, but guests need to agree to policies before beginning their stay. Usually, properties have guests sign paper forms at check-in, keeping weary travelers from getting to their rooms as quickly as possible.

“We are using agreements for Akia to send out digital liability waivers for equipment rentals to our guests. This is very helpful to us, especially in our peak seasons when our rental equipment is in high demand.”
Alexander A. Mourelatos
General Manager

In with digital agreements

Akia has created an Agreement Template to streamline this process - a digital attachment that can be generated dynamically and texted to hotel guests. Once the guest receives an agreement, they can review its content, fill in the required details, and sign the digital form. The agreement's contents could include hotel policies or COVID-19 screening questions that guests can fill out promptly before their arrival.

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