Akia Enables Easy Communication In Foreign Languages
Dylan Hotel discovers a new way to service their international guests using Akia's WhatsApp integration.
39%
Communication
International conversations
A midtown Manhattan boutique hotel at the center of New York style - Boutique sized with 107 stylish guest rooms and distinct service, Dylan Hotel NYC is sized for relaxation and appointed for pleasure. Enjoy the intimate lobby, meet for a cocktail in the Benjamin Steakhouse's classic bar, or just take in the New York experience. After all, the New York Tribune referred to this beautiful 1911 building as "an artistic structure of white marble, in the style of the French Renaissance of the Louis XVI period, finished with iconic pilasters and balconies at the second story and similar decorative balconies at the top story."
WhatsApp integration
Akia can send messages to foreign guests via WhatsApp, allowing hotels to stay connected with international travelers and guests seamlessly.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
39%
Communication
International conversations
"Akia is making the guest feel like I'm tailor-made for them. Especially with international guests, when I got a message back in French for the first time, it was automatically translated. And when it sent my reply back in French, I was like "this is amazing."
Cashawna Creary
Guest Services
Other case studies
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
.png)
Reducing missed calls with Dialer
Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Cut front desk workload by eliminating paperwork
Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.
Build your own guest journey that
automates 5 star interactions.
