Skip the front desk with Akia x Cloudbeds.
Stayable Suites eliminated the need for front desk processing by instituting Akia and leveraging Akia’s integration with Cloudbeds.
80%
Engagement
Engaged
Stayable Suites is an innovative and growing economy-scale, extended-stay hotel company. We acquire hotels and motels that outlived their useful life and bring them back with renovations, operational improvements, and rebranding. We look for energetic, enthusiastic, and ambitious people to grow with our team.
Central place for managing.
Before implementing Akia, Stayable Suites’ biggest challenge was the lack of standardization across properties. Akia helps consolidate communication and provides Stayable Suites with a central place to manage all guest-related exchanges so that nothing gets missed.
Administering webchat via Akia generated more business (aka more revenue) for Stayable Suites which was otherwise getting lost.
Furthermore, Akia’s real-time sync with Cloudbeds allows Stayable Suites to automate the entire guest journey, from checking in and communicating to recording payments and balances.
No more front-desk payments.
Labor shortage made it tedious for Stayable Suites to maintain consistent quality and control across properties. They leveraged Akia and Akia’s integration with Cloudbeds to automate most front-desk operations.
Akia’s ability to process payments, collect balances, and post surcharges gave Stayable Suites confidence in eliminating the front desk payment processing.
Akia <> Cloubeds integration allows Akia to update guest folio in Cloubeds regarding the charged payments and surcharges.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
80%
Engagement
Engaged
Engagement
"Akia’s ability to charge a security deposit and balance due has been tremendously helpful in skipping the front desk payment process.”
John Witenburg
Chief Investment Officer
Other case studies
Bed & breakfast cuts constant interruptions and drove revenue from upsells
The Villa Toscana was overwhelmed by endless early check-in and late checkout requests. With Akia, those questions became automated upsells worth $1.1k per month.
Bed & breakfast cuts constant interruptions and drove revenue from upsells
The Villa Toscana was overwhelmed by endless early check-in and late checkout requests. With Akia, those questions became automated upsells worth $1.1k per month.
24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
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24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
Turning upsells into 4x ROI
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Turning upsells into 4x ROI
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Build your own guest journey that
automates 5 star interactions.
