Providing Personalized Experience Through Akia's Text Messaging
Akia has improved guest interactions with Santa Barbara Inn and streamlined operations without sacrificing the personal touch they're known for.
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Gaze out to the Pacific from an ocean view guest room or take a relaxing stroll along the beaches at our doorstep. Our dedicated staff at the Santa Barbara Inn looks forward to welcoming you. Framed by deep, red terra cotta roofs, luminous white stucco, gracefully arched windows and a duo of handcrafted tile domes, the Santa Barbara Inn perfectly embodies the spirit and architecture of its Santa Barbara. Our newly re-imagined Spanish Mediterranean boutique merges classic elegance and coastal luxury with 70 beautifully appointed rooms and suites and dramatic ocean views.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
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"Guests love the option of texting us rather than having to call down to the front desk and the personalized text message before arrival makes guests feel welcome. Akia’s integration with AutoClerk is also huge for us. We don’t need to go in and enter data to a separate program as Akia links up seamlessly with what we already use."
Ryan Ledwith
Front Desk Supervisor
Other case studies
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24/7 coverage with AI Agents.
The Chandler Hotel uses AI to troubleshoot door access instantly, trigger upsells, and automate repetitive questions, which handles 90% of guest inquiries without a front desk.
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With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Turning upsells into 4x ROI
With early check-in and late checkout built into the guest journey, Sandpiper Beacon proves that Akia more than pays for itself, moving from manual operations to automated revenue capture.
Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
Hotel Van Zandt, a Sage property, replaces 3 tools with Akia to simplify operations
Hotel Van Zandt replaced a platform for SMS, email blasts, and manual check-ins with a single guest experience hub.
Build your own guest journey that
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