Increased Hotel Revenue Through Akia Guest Messaging
The Bellmoor shares how Akia had unexpectedly driven thousands in revenue to its spa business.
87%
Engagement
Engaged Rate
ICONIC REHOBOTH BEACH HOTEL WITH A NEW ATTITUDE Just two blocks from the beach and a few steps from great shopping, dining and nightlife, The Bellmoor Inn and Spa welcomes you. Enjoy free WI-FI, a beach shuttle, spacious guestrooms and suites and the same luxury service you remember as a kid. Redesigned for today's contemporary traveler, our historic hotel in the heart of Rehoboth Beach is ready to help you make a new generation of memories.
Broadcast
Akia has the ability for hotels to broadcast messages to groups of guests. If you ever need to notify guests of incidents in a pinch, Broadcast means a previously 45-minute process now only takes 45 seconds. Useful for alerts or letting guests know about special events. Akia is TCPA compliant, so you don't need to worry about handling unsubscribes to marketing messages.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
87%
Engagement
Engaged Rate
Engagement
"We utilized Akia to broadcast a message to guests on Friday before they checked in for the weekend. We were unsure if we would even get any responses, and kept our expectations low. Not only did they respond to the texts, but we had a terrific response! We did a total of 18 massages that weekend, totaling over $2,000 in extra revenue."
Heather Pleasants
Spa Director
Other case studies
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Weekender Hotels: Simplifying multi-property operations
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
Contactless property maintains high guest services with AI Agents.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
5 star experiences, without a front desk
Redamo Suite proves you don’t need a front desk to deliver high-touch service, with Akia powering automated check-ins, proactive messaging, and driving guest satisfaction.
Build your own guest journey that
automates 5 star interactions.
