Improving Online Reputation and Reviews
Hear from Justin Hart, the hotel's General Manager who saw guest experience scores skyrocket after deploying Akia on property.
+142%
Positive Reviews
Increase in positive reviews
A top hotel among business travelers! In the heart of Silicon Valley tech companies, our Sunnyvale hotel offers second-to-none service and location. Welcoming guests with a bustling vibe inspired by the culture of nearby startups and corporate giants, Google and Apple, we're your friend in the valley.
Automation is everything
Working with Akia means these conversations happen daily, behind the scenes, and without staff intervention. Guests who require assistance are appropriately flagged, where Domain Hotel's remarkable front desk team can step in and showcase their hospitality. Dozens of messages come back in during a busy morning at Domain Hotel, but only a handful will need Justin and his team to step in. The rest of it is handled by Akia.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
+142%
Positive Reviews
Increase in positive reviews
Positive Reviews
"We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia. These are some of the best scores this property has ever seen."
Justin Hart
General Manager
Other case studies
Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.
A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.
Circle Hotel Fairfield drives $125K in 4 months with Marketing Suite.
A seasonal independent hotel automated guest data, segmentation, and recurring sends to turn post-stay outreach into $125K in revenue.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Revival Hotels generates $13K+ in post-stay bookings after switching to Akia.
Revival Hotels, a 414-room hotel group, can now see exactly which campaigns drive bookings and build audiences directly from their Stayntouch data.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
Capturing revenue from last-minute buyers
The Mohicans Treehouse Resort and Wedding Venue, a remote, front-desk-free resort, unlocks $1K+ in monthly upsell revenue with customized Mini Apps and timed reminders.
Build your own guest journey that
automates 5 star interactions.
