Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission.
Regain OTA commission.
Ski Country Resort lost a percentage of its reservation revenue to third parties like Booking.com, Airbnb, VRBO, and other OTAs. However, leveraging the 2-way integration between Escapia and Akia and utilizing Akia’s Payments and automation, the property regains the dollars lost in commission.
When a reservation comes through Escapia, Akia recognizes the booking source and triggers to send the check-in instruction accordingly. Allowing the platform to waive early check-in fees for direct bookings.
"Akia has been a good way to make a little more extra income on the early check-ins and late check-outs. It helped give our housekeepers a better bonus after a busy Christmas. It has also been a nice way to regain some of those commissions we pay to third parties. The way you can customize so many aspects of reservation has made our life so much easier. I can’t imagine how we’d be functioning if we had not set up this automation."
Sales & Marketing Director, Ski Country Resorts
Maximizing Akia’s customization with payments, cashless tipping, and upsells enabled the Ski Country Resort to multiply revenue and offer a more significant bonus to housekeepers.
For example, Ski Country Resort has implemented end-to-end automation with early check-ins. On the day of arrival, Akia filters guests based on unit occupancy, housekeeping/ maintenance status, etc., and sends them a text offering early check-in. Guests that opt for early check-in get notified with a digital invoice and request credit card details.
Furthermore, Akia recognizes completed payments and issues updated check-in instructions and door codes.
Ski Country Resorts
Ski Country Resorts is a locally based Breckenridge Vacation Rental Company comprised of lodging specialists and Breckenridge ENTHUSIASTS! For over 30 years, Ski Country has prided themselves in helping Breckenridge visitors plan and execute the perfect Colorado Mountain getaway. From finding the perfect accommodations to helping arrange transportation and recommending/organizing the quintessential activities, at Ski Country Resorts we have one goal. Help our guests vacation with a PURPOSE!