Web Chat

Drive direct bookings.

Increase the likelihood of guests booking directly on your website by giving them a live channel of communication.

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Proactively start the conversation with guests.

Help bring browsing guests peace of mind by immediately answering their questions right on your website.

Seamlessly keep track of visitors.

See when your prospective guest is actively browsing, or when they've come back for another session.

Akia's unified inbox

Keep the conversation going.

Just because the guest has left your website, doesn't mean the conversation stops. Move the conversation over to text-messaging.

92%

of consumers feel satisfied after using live chat

30%

increase in opportunities for direct bookings

2x

consumers prefer live chat over email communication

Read about Heather and other ways Akia is helping hotels generate additional revenue.
We did a total of 18 massages that weekend, totaling over $2,000 in extra revenue.

HEATHER PLEASANTS, SPA DIRECTOR

Read The Case Study →

Spa Director at The Bellmoor Inn and Spa

Do it all from your mobile device.

Akia is available on iOS and Android, which means you'll be notified whenever a prospective customer has a question on your website.

Grow your business with Akia

Enable web chat on your hotel website and start getting more direct bookings today.

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