4.9 stars 2k+ customers

AI-powered web chat for your hotel website.

Add Akia's chat widget to your site in minutes. Guests get instant answers — you get more direct bookings.

9:41

Akia

Hi, do you have rooms available this weekend?

Text message

Without web chat

Guests leave your website without answers.

With Akia

An AI chat widget that knows your property.

Without web chat

Guests leave your website without answers.

No way to ask questions in real time.

Guests browse, can't find answers, and leave to book elsewhere.

Live chat doesn't scale.

Staffing a live chat requires constant monitoring that your front desk can't afford.

Generic chatbots frustrate guests.

Canned responses that don't know your property damage your brand.

With Akia

An AI chat widget that knows your property.

Akia answers with real data.

Connected to your PMS for live rates, availability, and policies — not scripted responses.

No way to ask questions in real time.

Guests browse, can't find answers, and leave to book elsewhere.

Live chat doesn't scale.

Staffing a live chat requires constant monitoring that your front desk can't afford.

Generic chatbots frustrate guests.

Canned responses that don't know your property damage your brand.

Akia answers with real data.

Connected to your PMS for live rates, availability, and policies — not scripted responses.

One-click install on any site.

Add the widget to WordPress with one click or paste a lightweight JavaScript snippet on any website. Up and running in minutes, not days.

Install Widget

WordPress

One-click install

Install

JavaScript Snippet

Customizable to match your brand.

Set your brand colors, position the widget where you want it, configure welcome messages, and set business hours with escalation rules. The widget looks and feels like part of your site.

Widget Settings

Brand Color

Welcome Message

Hi! How can we help you today?

Position

Bottom Right

Every conversation logged in your inbox.

No more messages lost in a widget silo. Every web chat conversation flows into your Unified Inbox alongside SMS, email, and OTA messages. Full history, team assignment, and status tracking.

Is the pool open past 9pm?

AI is a game-changer. Not getting interrupted and knowing guests are being taken care of is absolutely great. 90% of our messages are resolved automatically by AI Agents.