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Build engaging customer journeys.

Automate workflows, manage customer communication, and drive more revenue with text-messaging.

Free DEMO► How it works

You're in good company.

The Ritz-Carlton
Hawaiian Hotels & Resorts
Santa Barbara Inn
glenivy
The Bellmoor
Parker Palm Springs
Hyatt
NoMad LA
Read Customer Stories →
Free DEMOWATCH VIDEO
Manage your Customer Lifecycle in one place

Contactless Operations

Streamline the registration process by capturing information, payments, and digital signatures remotely.


AI-Powered Communication

Automate your workflows. Rest easy knowing that Akia will respond to common questions.


Boost Online Reputation

Collect guest feedback and address issues quickly and efficiently via text-messaging.


Drive Recurring Revenue

Modernize your marketing strategy with Akia's conversational SMS marketing solution.

woman checking into hotel with digital registration card

Contactless Check-In

Get rid of the long lines at the front desk.

Akia's mobile-friendly form templates enables contactless check in and get guests registered well before their arrival.

Use Digital Booklet to deliver important informations and present your best offers.
Learn More About Contactless Solutions →
Akia helps us to ensure that we are providing a safe environment for everyone to visit and enjoy.
Sandra Miller
,
Director of Sales and Marketing

AI-powered automation

Engage with your customers where they're at.

73% customers prefer text-based communication. Make customer communication easy and accessible through SMS or any messaging apps they prefer.

Automated Replies answer frequently asked questions, so guests don't have to wait around long for an answer.
Learn More About Automation →
Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.
GWEN CASTRO
,
RESERVATIONS SUPERVISOR

Reputation Management

5-star reviews. All day. Everyday.

Businesses using Akia see a 115% increase in 5-star reviews left on sites like Google Reviews or TripAdvisor after just 30 days. Boost customer satisfaction and drive more revenue with Akia.
Learn More About Reputation Management →
We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia. These are some of the best scores this property has ever seen.
Justin Hart
,
General Manager

SMS Marketing

Ditch email and grow direct sales.

SMS marketing is outpacing email in terms of engagement and performance. And as a booking channel, it's commission-free.
Learn More About SMS Marketing →
Being able to show that we drove 72x ROI further justifies the need to include text campaigns in our marketing efforts.
Janissa Reyes
,
Marketing Manager
The Bellmoor Inn and Spa LogoGeneral Manager at The Bellmoor
Our guests are so engaged. Akia is paying for itself dozens of times over.
Benjamin Gray
General Manager, The Bellmoor

guest communication platform

Text-messaging is ridiculously effective.

Learn more about improving the guest experience with text messaging →
Engaged Guests
78%
Improved Reputation
115%
ROI
41x

Dozens of integrations.

Most property management systems integrate in 24 hours.

Infor HMS logo
guesttracker-logo
ResortSuite PMS logo
protel PMS logo
SkyTouch PMS logo
Skyware PMS logo
Open Hotel PMS logo
CleanMeNext logo
Clock PMS+ logo
Maestro PMS logo
InnQuest roomMaster PMS logo
Knowcross hotel solutions logo
Veriff-Akia
Apaleo
Autohost-Akia
Integrate Akia with Hospitable to automate guest journeys.
View All Integrations →Free DEMO

See it in action.

Discover how text-messaging can help you drive customer engagement and automate revenue generation.