GLOSSARY

Allotment

Alternate Names: 

Allotment is a piece of hospitality slang that makes daily life in hotels and vacation rentals smoother. It refers to a routine action or status, think of it as shorthand that front desk agents, housekeeping, and revenue managers use to keep everyone on the same page. Whether it's managing rooms, guests arriving without a booking, or flagging a special request, Allotment removes guesswork from a busy shift.

Because communication is everything in hospitality, Allotment acts like a secret language that lets staff coordinate quickly without long explanations. Learning these terms means you can step behind the scenes and instantly understand what's going on, whether it's a last-minute walk‑in or a room taken out of service. It's part of the invisible infrastructure that keeps guests happy and operations humming.

Related Terms

Rack Rate

Rack Rate is like the hotel's report card, it measures a specific slice of performance and keeps management honest. Imagine looking at your bank statement to see how you're doing; this metric does the same for rooms, revenue or costs.

Central Reservation System

Central Reservation System is a piece of hospitality slang that makes daily life in hotels and vacation rentals smoother. It refers to a routine action or status, think of it as shorthand that front desk agents, housekeeping, and revenue managers use to keep everyone on the same page.

Overstay

Overstay is a familiar concept in hospitality, though it may sound mysterious at first. Behind the jargon is a simple idea that makes day‑to‑day operations smoother and helps you understand how properties make money or serve guests.

Context Window

Context Window sits at the intersection of hospitality and cutting‑edge technology. It's the software or concept that helps hotels and vacation rentals engage guests in smarter, more personalised ways, imagine an invisible concierge that learns and responds in real time.