Boost your online  reputation.

Increase your property's number of online reviews by 125%.

Catch  and  fix  issues early.

Send surveys before checkout and address concerns immediately.

Identify happy guests with automated message.

Capture survey responses with 5 star ratings.

Send happy guests to online 
review sites.

Text guests a direct link to write a review.

Give  management  a heads up.

Aggregate feedback from unhappy guests and send them to management.

Dylan Hotel NYC ranking jumped from #390 to   #63  on TripAdvisor by directing happy guests to review sites.

Higher online reputation can increase ADR by 20%.

Curious to see it in action?

Boost your ratings and prevent negative reviews.

Get a Demo

Customer story on increasing their online reviews.

"Our biggest win with Akia has been in sealing TripAdvisor surveys, average hotels climb 60 ranks in 2-3 years, but we were able to jump 4x."

Klein Vergara

Director of Operations at Dylan Hotel NYC

60

TripAdvisor ranks

Read other customer stories.

Winter Park saved 25% of their workday with by automating their guest communication

Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.

Read more

Winter Park saved 25% of their workday with by automating their guest communication

Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.

WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

Read more

WERFY doubled revenue in their slowest months

WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.

IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.

Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.

Read more

IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.

Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.

All case studies

We’ve answered the most commonly asked questions.

What sites can Akia direct reviews to?
Will guests be directed to leave a review if they gave a low rating?
When should feedback be collected from guests?
How does Akia handle hotel review management?

Build your own guest journey that
automates 5 star interactions.