Welcome guests, capture IDs, and verify payments.
Provide more ways to thank your staff.
Boost revenue with personalized upgrades and offers.
Unmask guest emails and increase direct booking.
Capture more 5-star reviews and assist unhappy guests.
Display key information without the need for printing.
Automatically fill available rooms between stays.
AI-Enhanced Internal Tools
Automate guest communication.
Train your own AI Agents.
Manage payments in one place.
Understand guest data with reports.
Build apps that don't require login or download.
Read how other properties are succeeding with Akia.
Read industry news, insider tips, and hospitality trends.
View past interviews with industry leaders.
Breaking down AI news for your property.
Connect your PMS and other software.
Operating ten boutique properties, Weekender Hotels streamlined check-ins, messaging, digital guides, and guest workflows into one intuitive system that saves hours daily and keeps all guest data in one place for a complete view across properties.
As Rambla expanded across five contactless properties, AI Agents took on the majority of guest communication, now handling over 80% of outbound messages so the team can deliver fast, consistent service that guests expect.
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This guide shows how AI is reshaping hospitality and the key concepts every general manager should know. It helps improve guest experiences and make smarter technology decisions.
