Providing Personalized Experience Through Akia's Text Messaging
Akia has improved guest interactions with Santa Barbara Inn and streamlined operations without sacrificing the personal touch they're known for.
0:24
Response Rate
Avg. response time
Gaze out to the Pacific from an ocean view guest room or take a relaxing stroll along the beaches at our doorstep. Our dedicated staff at the Santa Barbara Inn looks forward to welcoming you. Framed by deep, red terra cotta roofs, luminous white stucco, gracefully arched windows and a duo of handcrafted tile domes, the Santa Barbara Inn perfectly embodies the spirit and architecture of its Santa Barbara. Our newly re-imagined Spanish Mediterranean boutique merges classic elegance and coastal luxury with 70 beautifully appointed rooms and suites and dramatic ocean views.
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
0:24
Response Rate
Avg. response time
Response Rate
"Guests love the option of texting us rather than having to call down to the front desk and the personalized text message before arrival makes guests feel welcome. Akia’s integration with AutoClerk is also huge for us. We don’t need to go in and enter data to a separate program as Akia links up seamlessly with what we already use."
Ryan Ledwith
Front Desk Supervisor
Other case studies
Winter Park saved 25% of their workday with by automating their guest communication
Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.
Winter Park saved 25% of their workday with by automating their guest communication
Streamline syncs guest data directly into Akia for Winter Park & Steamboat Lodging Company, removing manual imports and list rebuilding. Real-time data triggers timely messages, team updates, and a fully automated guest journey.
WERFY doubled revenue in their slowest months
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
.png)
WERFY doubled revenue in their slowest months
WERFY built trust with past guests, shifting bookings away from OTAs, and doubled their revenue during their slowest months with email marketing.
IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.
Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.
IMPRINT Hospitality drives $75k in marketing revenue across its portfolio.
Different properties, different peak seasons. IMPRINT used guest data to target audiences by destination and generated $75K in post-stay revenue.
Build your own guest journey that
automates 5 star interactions.
