Unified Inbox

Manage all your communications without switching tabs.

Connect conversations from channels like Expedia, Booking.com, Airbnb, and others. Additionally, this modules enables web chat.

+2 Scheduled Actions

“We consolidate guest messages from VRBO, Airbnb, Whatsapp, SMS, and phone calls, reducing back-and-forth. With a team of only two, we’d probably need at least 2 more people to handle phones and emails.”

Justin Jurist, VP & Portfolio Manager at Coastal Maine Vacations

Features

Read other customer stories.

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

Read more

Reducing missed calls with Dialer

Coast to Cactus improved answer rates and guest service by managing all calls, texts, and phone routing in Akia.

Cut front desk workload by eliminating paperwork

Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.

Read more

Cut front desk workload by eliminating paperwork

Oswego Hotel replaced time-consuming manual processes with Akia and WebRezPro, automating guest messaging, reducing front desk workload, and saving staff hours—all while improving accuracy and guest satisfaction.

Staypineapple Switches Guest Journey Platforms and Sees Significant Monthly Revenue Increase

Read more

Staypineapple Switches Guest Journey Platforms and Sees Significant Monthly Revenue Increase

All case studies

Build your own guest journey that
automates 5 star interactions.