Bundle ALL communication in one window with unified inbox
Have emails, voicemails, text messages, WhatsApp, and social media interactions (+VRBO and Airbnb chats for VR managers) in one inbox. Ditch multiple browser windows and spreadsheets.
Akia's unified inbox keeps all your communication centralized. Filter communication, archive older messages, assign specific conversation threads to team members, and more.
One place hub.
Streamline internal and external communication. Consolidate guest messaging from social media, WhatsApp, sms, FB Messenger, email, google, OTAs and Airbnb + VRBO.
Collaborate and track.
Allow teams to collaborate and stay updated. For example, set up auto-notifications for clean-up tasks for real-time updates on cleaning progress.
Assign and forward.
Connect with guests by assigning yourself to the chat, or reroute/ forward it to specific staff member, team or department.
Automate responses.
Automatically respond to frequently asked questions and boost guest satisfaction with fast replies. Assign follow-ups and ensure guests can ask questions and get answers to increase conversation.
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Pooja K.
Sr. Manager | Content Marketing
Time is one the greatest asset and one of the things that [Akia] has helped us out as a property tremendously.
Ethan Fishbane
Director of The Front Office, Prince Waikiki
See Akia in action!
Schedule a demo today and learn how our hospitality platform can transform your operations and elevate your guest experience.
Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
Schedule of events and useful links
Never miss a beat with our comprehensive schedule of events and collection of useful links.
Large family groups seek all-inclusive offers. Akia's Mini Apps and booklets are a great way to personalize guest journeys. To help build itineraries and create more meaningful experiences, businesses utilize Mini Apps to share what's new and upcoming and list exciting activities and events.
Akia has helped hotels and vacation rentals
More meaningful experiences with Akia.
Build your own guest journey that
automates 
interactions.
