Make Connections with Akia

September 21, 2021

Connecting with your guests has never been easier. Gain valuable customer insights into their experience at your property, communicate with them in their native language, and create beautiful content to promote activities and services. All of this is possible with Akia's newly updated features. We've also partnered with Escapia to bring engaging customer journeys to vacation rental properties.

Mini App Builder

We're rolling out a new booklet (previously, "compendium") builder with a new look, complete with the added ability to drag and drop elements and resize photos. Creating a digital booklet to highlight your property has never been easier.


Akia now supports multiple choice and free response answers and ratings on a scale of 1-10. Questions can be customized based on guest attributes, and more sophisticated reporting gives greater insight into the customer experience.

Customer Languages

Automatically set default languages for customers with different country codes. For example, German for the German country code (+49). Akia will interpret the phone number and translate all messages into the selected language.

hotel front desk staff on the phone

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